Hi I've used this storage facility for some years and the service is always A1. The MGR is very helpful and polite. She deserves a nice incentive for her dedication. I am always happy and pleased with the service from pickup to return.!!!!!!
MONICA H | Overall ExperienceSelf Storage Units in Spanish Lake, MO, 63138
U-Haul Self Storage of Spanish Lake
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- 4.5 Average Customer Rating
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Seriously overcharged me for their truck when it was their fault I had to extend it since I used their storage unit because it was suppose to average out cheaper than getting a storage unit elsewhere. The storage they gave me was full so I had to down grade to the next one which that storage was pushed into the next one taking a whole foot of space leaving me even less room and I was unable to fit what I needed in there with the truck for the amount of time I had. They totally screwed me over! Once I get my stuff out of storage I’ll never use uhaul again because of the amount of ahit I have had to deal with over uhaul.
Kimberly H | First ImpressionsThanks 🙏
Bernard B | First ImpressionsI appreciate everything you did for me thank you so much for understanding what I was going through thank you so much.
Tamara B | Overall ExperienceAn easy in easy out experience.
Lonnie B | Overall ExperienceGreat costumer service
Joy H | First ImpressionsThe team over at that location, starting with manager and her safe, showed a1 customer service and support. I will alway go to the location. Thanks for giving great customer service.
CATINA H | First ImpressionsI canceled my U-Haul storage unit and moved my items to Public Storage due to the unsafe location of the U-Haul storage, Public Storage offered me a bigger storage unit for only a few dollars more than what I was paying, but more importantly U-Haul never gave me a gate remote control as advertised to open the gate safely from my vehicle which Public Storage gives me the ability to open their gate using my cell phone. There was always an excuse as to why I wasn’t given a gate remote control. First I was told the gate control was broken and they will be getting a new one which wasn’t true, secondly I was told that no customers had a gate remote control which wasn’t true either and thirdly I was told the gate remote control is hard to come by.
Veronica O | Overall ExperienceIt was a good place to store my things
EMMA S | Overall ExperienceThere were and still is trash, a glass beer bottle and a recliner chair on the lot that I had to avoid running over or hitting while I was driving. The storage unit price is high for it to be so small. The storage unit most definitely isn’t a medium storage unit or equivalent to a 1-2 bedroom home as advertise.
Veronica O | Online Move InStorage units are very small for the price. The facility was clean though.
Briana H | Online Move In