Team was very helpful when I asked questions.
chestine m | First ImpressionsSelf Storage Units in Fort Wayne, IN, 46825
U-Haul Moving & Storage at Glenbrook
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Thanks for your helpful staff! Bradley is a great manager and was very helpful!
STEPHEN H | Overall ExperienceDisorganized, busy correcting their kids and making scenes . Had long lines of unhappy people from them not being organized and knowing how to handle their business. That was as I arrived . Did not know how to handle u boxes. Then when I went to remove everything I booked a truck on the internet to pick up at my leisure per their ad. Supplied credit card for fees. Showed up to find they rented to someone else and gave me excuses that I was late . Rented a Penske delayed me 2 hours of my day. Would not recommend. Much better results with Penske
Denise B | Overall ExperienceCarried insurance on storage unit items, on move out discovery was made of damage to a rug from the unit itself leaking strange yellow fluid. Management claimed at first to promptly be willing to pay for the damages however has done absolutely no follow up despite 4 additional contacts regarding the matter. Every time I call the office my information is taken so that “management could reach out to me” however I’ve yet to receive a single call from anyone now two weeks later.
Trevor R | Overall ExperienceVery helpful
Harley B | Overall ExperienceI do miss the 24 hr access. And I wish that it would go back to that. It made things so much easier to do if I was working late
nicole c | First ImpressionsThank you Kevin
DANIELLE S | First ImpressionsVery friendly and helpful with our move. No issue whatsoever. Should be a model for any customer oriented business.
harold H | First Impressions😎👍🏾
Vernell T | Overall Experienceno instructions, Staff did not know how to work the system for entry, the alarm went off when we were in and no one could reset itt. could not drop off our truckload because the alarm would always go off when the door was open. Wasted three or four hours, including the time, over an hour just to turn the truck in when we were there on Sunday
Don S | First ImpressionsLarry & Tim good guys..
MARK P | Overall Experience