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Nicole W | First ImpressionsSelf Storage Units in Fort Wayne, IN, 46803
U-Haul Moving & Storage of Downtown
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U-Haul Moving & Storage at Glenbrook
4611 Coldwater Rd, Fort Wayne, IN 46825 View Available Units3.0 miles from this location -
Van Wert Carts & More
883 N Washington St, Van Wert, OH 45891 View Available Units31.3 miles from this location -
Liberty Storage Ohio
130 Liberty Street, Fort Jennings, OH 45844 View Available Units44.4 miles from this location -
A Team Storage Units LLC
620 E St Rd 120, P.O. Box 56, Fremont, IN 46737 View Available Units45.7 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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All staff and manager helpful... very professional and friendly. Great service!
Vivian N | First ImpressionsDoors to storage units are thin plywood. Which doesn't say "secure" to my soul. I was told it had been swept prior to us moving in, but we obviously have different definitions of swept. The cameras that you can see in the main office are out of focus and blurry.
Camillee Y | First ImpressionsJeanneth Hoyle at the U-HAUL MOVING & STORAGE OF DOWNTOWN FORT WAYNE 941070 was very professional and helpful with every detail and arrangement I needed for my moving and storage. Excellent employee. Thank you Jeanneth! keep up the great work.
JOSE V | First ImpressionsPrice changes often, I have stores with you over 10 years and I have paid for every service received from you. No appreciation from the company for my commitment to your service. No perks?!
SANDRA N | Overall ExperienceThe young man that helped me was excellent. The manager on the other hand talked poorly about the employees while doing a FaceTime with an employee in the ears at the customer and other employees.
Tiffany m | First ImpressionsWith in 24 hours of using my debit card at this location I received fraud alerts from my bank that my debit card had been used for unauthorized purchases. The travel staff working this location is in trustworthy.
CAROL M | First ImpressionsN:A
Nashon W | First ImpressionsNone
jeffery A | Overall ExperienceI have always patronized Uhaul fir moving and storage. However this experience has been the worse. The staff at Washington Blvd, FtWaybe IN talks down to paying customers. Worse I rented larg storage unit and each time I checked in there was evidence of mouse infestation. Swept dead adult mice out of doorway on two occasions and upon moving out found shredded mouse nesting in my clothing, bed linens and upholstered sofa. They ripped apart stored paper towels and books and set up camp in my belongings. Dead baby mouse carcass under sofa cushion and mouse droppings and urine stains. Pics document proof of infestation. I really would like Uhual to take responsibility by footing the bill for professional steam cleaning, disinfecting and sanitization of my furnishing....not to.mention the loss of certain items I just threw into the trash. The smell.of urine and droppings is horribke nowcthat my furniture and belongings are in mew apartment. The deeply affect me as I suffer from severe asthma associated with animal dander and droppings such as cat litter box that is not kept cleaned and cleared of waste. I will.be reaching out to corporate for a resolution. Otherwise; my experience would have been flawless as it has been in past years.
tammie h | Overall ExperienceThe units are pricey for the size.
ROBIN A | First ImpressionsI paid my fee for the month early because I would be out of town when it was due. When I returned from vacation I was sent several emails stating I had not paid my monthly fee and had serious charges for late fees. I had my receipt and the person at UHaul did not print all of my receipts but it had that I had paid early. The lady was rude and told me " next time you will have to pay late fees"! I politely told her that I would not be paying for any mistakes they made in the future and that I would probably be moving my things to another storage place. I have had my unit for many years and has always paid.
SANDRA N | First ImpressionsOlder facility stairs to second floor.
John C | Overall Experience