I changed my mind at last minute or just around 24 hours after renting the storage unit and decided I didn't want or still need to rent it I it's been 12 days and I still haven't received my refund or a even a call back on this matter and then the manager goes on vacation Respectfully Larry W.Biller 03/15/2023
Larry B. | Overall ExperienceSelf Storage Units in Fort Wayne, IN, 46803
U-Haul Moving & Storage of Downtown
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
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2 Units Left!
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1 Unit Left!
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2 Units Left!

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Your staff was above and beyond I had a great time interacting with each and every one of them. The only thing I would say is maybe get some more carts let customers know you don't have an elevator to that 2nd floor and maybe I down the heat and there are little cuz it's like death in there but other than that everything was superb great location great staff would recommend to anyone
Laurie W. | Overall ExperienceIt was a pleasure working with the general manager Ian K. He provided exceptional customer service! Dale Powers
Dale P. | Overall ExperienceAlthough my furniture and mattress was ruined my paint and water the experience with the staff, their willingness to help was above average.
Adidas M. | Overall ExperienceI will always use and talk about the service I received. They went beyond not just there job. They took my personal problem to heart went out of there way.
Lee L. | First ImpressionsIan was phenomenal and highly knowledgeable and helpful! The staff working there was friendly and also will to help!
Adidas M. | First ImpressionsFriendly and efficient
IAN K. | First ImpressionsStaff was very helpful. I'm moving out of state and didn't realize I needed 2 storage units but Kevin was very helpful and understanding. I was already frantic because I didn't think you guys had another empty one for the rest of my stuff but Kevin found me one which was very helpful. My friends and I believe he should be promoted to general manager I would work for someone like Kevin anyway of the week. Thank you for everything Kevin
megan g. | First ImpressionsOnly complaint is the temp in the storage area. It was hot enough to cook in
jie T. | First ImpressionsThe space (8x8x6) is kind of small considering the price but despite that everything was great. The storage space is easily accessible and has flexibility of accessing it 24h. I got the first month storage free included in the one way U-Haul truck that I got. It was very convenient at the time I was moving and needed storage immediately.
Eunice M. | First ImpressionsI would like to give the most props to Jeanette!!! She checked us in with ease and made that step as simple as I think it could be. Fast forward to later in the day. My Son and myself went back to the storage facility to unload the truck and found our unit with a lock on it! Once again Jeanette came to the rescue and found a different unit, opened that one up and there were items already in it! Finally got us an empty and the rest is history! Give Jeanette a raise!!! She deserves it!!!! Thank you Jeanette!!! Don Snyder
Don or Kelly S. | First ImpressionsJeannette, Ian and fellowEmployees were great!
Willie W. | First ImpressionsThank you
Nandi c. | Overall ExperienceI'm very glad that my friend Dee can help me out as I'm going through a rough time right now. And I appreciate everything she has done for me as she was very helpful on everything.
Crystal H. | First Impressions