The extra charges were annoying.
JAMES S. | First ImpressionsSelf Storage Units in Framingham, MA, 01701
U-Haul Moving & Storage of Framingham-Southborough
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
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1 Unit Left!
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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7.6 miles from this location
U-Haul Moving & Storage Of Northborough
40 Bearfoot Rd
Northborough, MA 01532 -
13.4 miles from this location
U-Haul Moving & Storage of Clinton
800 High St
Clinton, MA 01510Few Rooms Left. Reserve Today!
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13.6 miles from this location
Acton Personal Storage
198 Great Rd
Acton, MA 01720Limited Units Available.
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13.7 miles from this location
Acton Self Storage
4 Post Office Square
Acton, MA 01720Limited Units Available.
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was a young man at this location that was always very kind, helpful and had an answer for all of my questions.
Jennifer D. | Overall ExperienceWaits are a little long at times when there is a line since only 1-2 counters are open. The staff are really helpful, reliable, friendly and professional. The place is well secured, clean and well maintained.
JULIETH A. | Overall ExperienceAlthough the online move in was easy and all that, when I got to the facility the Disc lock was not in the unit. When I went into the office to retrieve my lock the guy didn’t know what I was talking about and he wanted me to show him my order he was didn’t even know what he was looking at. I said, what do you need to see? Then he just handed me a disc lock that was randomly on the desk. Which is fine but it was totally weird.
Angie S. | Online Move InWrong information was noted at intake and although I corrected info several times it still resulted in incorrect phone numbers, incorrect lead numbers causing my 82-year-old mother to be awakened first thing in the morning several times, and having her contacted when there were problems with the unit. Also, there was a leak in the unit and the damage was underreported to me by the manager. While she said clothes became day, movers discovered water damage to other stored items (I.e. cds and shoes). Overall a VERY disappointing experience. Will never use this particular location again.
Carolyn W. | Overall ExperienceExcelente atención ,muy profesional, quedo muy contento y agradecido 👏
Juan T. | Overall ExperienceOnly oner elevator was operating which needlessly extended move in time due to multiple families accessing their storage units simultaneoulsly. Apparently, the second elevator has been out for some time and they are not freight elevators. Needs an upgrade.
Daniel F. | Online Move InVery clean facility
GARRETT O. | First ImpressionsOther than a flooding problem and receiving a settlement I was satisfied with the entire duration of my stay.
Judith I. | Overall ExperienceOnly one elevator was working slowing progress facilities are clean
Michael S. | First ImpressionsFrom the start of checking in I was upset upon arrival. When booking this unit I was promised a first floor unit which is why I went with this location and this company. Upon arrival I was told no first floor units were available only third floor units. At that time it was too late to change as my uhaul truck was already at the location ready to be unloaded by my movers. I’m addition it took my movers significantly longer to move my truck belongings. This location has no freight elevator so some of my belongings did not fit. And also only 1 elevator was in working condition. For such a well known reputable business I was beyond shocked at everything listed above.
Mareena A. | First ImpressionsDon’t even know where to start. At least one elevator always broken. Have called the overnight line when the doors were malfunctioning and was told to “fu*k off”. You have 1 person who can do their job while everyone else just sits around. Checkout took almost an hour having 3 people in front of me in line. You tell people dumpster can be used but then say “there’s a change in policy” and won’t update signing. Your prices in store are tagged lower. You refuse to homer the price written on tags but also refuse to edit the tags. Must be nice to be able to collect a paycheck and not do anything. Also, I’ve been there almost everyday the last week. Bathroom hasn’t been cleaned once and the same trash has been overflowing. This place is a joke. For being a “new” facility, it more rundown than most. I have switched to extra space storage and already feel better about the decision.
Patrick F. | Overall ExperienceNot all staff was unfriendly. Luis was very friendly and professional. I can’t say the same for the GM on shift. She was very rude. She had a very disrespectful tone over a question I wanted answered because I was confused about. She also argued with me just because I said rude here. GM asked for a 3rd contact to be verified before I get a storage. I asked if the same address can be used she said no. I then said I don’t have no one else then in a rudely tone she said I can’t rent storage at location. After a few minutes she became friendly.
Menfi A. | First ImpressionsEverything about my move in experience was informative, professional, and awesome. Best prices around Metro West.
Tiana L. | First ImpressionsTeam was great. GM
William K. | Overall ExperienceThe staff was always helpful here but the only complaint I have is that the second elevator was out of service for the entire summer...so that made my experience less favorable. On the busy weekends there was only one elevator which was not fun. Seems like too long to be out of service.
arlene f. | Overall ExperienceI'm very happy renting an extra space at U-Haul Moving & Storage of Framingham-Southborough. The staff was an absolute professional, with great attention to detail and my needs and concerns throughout the process. I couldn’t be more happy with the attendance they have done for me. I will hire them for any future projects moving forward and I highly recommend them.
Rivelino B. | First Impressions