My biggest issue is that on the app it states that the uhaul access hours are 7am-10pm but they told me only until 5pm on Sundays. Happened to be the day they scheduled me to move into my storage unit rental. I had asked my family to help me move my things into storage, which I thought worked out perfectly since they all worked during the week. Except I was turned away because they said they closed at 5pm. So am in so much pain today, my back hurts from all the moving things by myself. I only had one person available to help me on Monday. Instead of 5 on Sunday. The other important issue I would like to point out is the importance of having a working soap dispenser with soap. Bill the employee whom I approached to let him know the machine was not dispensing. He said that I had to slowly move my hand under the dispenser sensor for it to work. The use of this dispenser was a complete failure and waste of my time. I had to stand there for about 8-10 minutes to get it to dispense a tiny bit of liquid soap. My eyes and face soaked with dirt and sweat, my hands were filthy. And I had no way of getting soap. This location is extremely busy and located in the Central Valley where temperatures soar in the 100’s in the summer. Not one water fountain is available for use. Super important and very upsetting how much this location is lacking.
ISADORA J | First ImpressionsSelf Storage Units in Fresno, CA, 93701
U-Haul Moving & Storage of Mid City
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Indoor Storage
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Muy mal servicio ese mánager muy mal y yo nunca almacene nada si yo cánsele todo el mismo día 4/22 /25 y asta el camión que rente también fue un súper mal servicio
BELINDA M | Overall ExperienceThey stole all of my quality and expensive things out of my stirage
Rashidah O | Overall ExperienceAbsolutely wonderful experience with this location. Unlike the one down Blackstone at Sierra.
SAMUEL H | Overall ExperiencePlease answer the phones, hard to get a hold of staff at store level. Thank you!
Adriana A | Overall ExperienceFriendly and helpful staff, would recommend for U-Haul rentals or storage units!
Cesar F | Overall ExperienceAll staff members were awsum.
mario r | Overall ExperienceThank you to all staff at this location. Having everything in one location and the extra "pod" space was a lifesaver.
Kelene G | First ImpressionsYou have a manager his name is Seth awesome he takes care of his customers and his employees do an excellent job thank you 😊
linda t | Overall ExperienceThe truck I rented exceeded my expectations. Power and mirrors forever! Changing lanes was a breeze! It had super comfortable seats, felt safe and reliable. Free one month storage on the other end was an unexpected perk! Thank you for making my move easy!
DEBORAH D | First ImpressionsWas very happy with the level of service I recieved during the duration of my time as a customer. The the guys who work there are amazing and super friendly, and professional even when the obnoxious and rude come in.
christina s | Overall ExperienceI would use again
ROSHONNA F | Overall ExperienceMy paid dolly was not on the truck. I had to return to get it. Inconvenience .
Rashidah O | First ImpressionsSam was extremely helpful checking us in and getting us in a storage unit that fit our needs.
Asa G | First Impressions