Prices are a bit high compared to other storage facilities.
Michael F. | Overall ExperienceSelf Storage Units in Greece, NY, 14626
U-Haul Moving & Storage at Ridgeway Ave
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U-Haul Moving & Storage of Greece
1661 Long Pond Rd, Greece, NY 14626 View Available Units0.8 miles from this location -
U-Haul Moving & Storage at Rochester International Airport
50 Ajax Rd, Rochester, NY 14624 View Available Units3.9 miles from this location -
U-Haul Moving & Storage of West Irondequoit
1106 E Ridge Rd, Irondequoit, NY 14621 View Available Units5.0 miles from this location -
U-Haul Moving & Storage at Ridge Rd
1875 E Ridge Rd, Irondequoit, NY 14622 View Available Units6.1 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Rats got into my boxes damaged my belongings.
Sonjia E. | Overall ExperienceKyle V. was AWESOME! The contacts on the phone were also awesome! There was alot of confusion about the office at this location being closed and business was done out of a different location. That is the only reason I rated this experience as average. Otherwise, above average!
Karen O. | First ImpressionsI love nice and sufficient places
Dilip L. | Online Move InFor starters upon moving in my wife and I was greeted by a ton of dirty clothes, beer bottles, and cigarette remains. Which gives me the inclination that someone homeless may have turned that storage unit into their personal dwelling. The day after moving in, I started calling the facility to make them aware of our findings until this day no one has reached out to us about our concerns after several calls and email attempts. With that being said, we decided to move out and we will probably never use U-Haul storage again. Such a terrible experience.
ERIC G. | Overall ExperienceI reserved the largest unit offered when I went to the office I was told it was not available after moving my belongings into the smaller unit that I was offered which did not hold all my belongings. I had to rent a second unit online which I was off for the large unit that I originally reserved and it was available in the same location so I had to pay over $200 for our unit that I would not have had to pay for had the representative gave me what I reserved in the first place I would like a call about this matter
ALEXANDER T. | Overall ExperienceThe hallway was soo small that I couldn't fit my couch in. The lights keep shutting off so I couldn't see. They had rats that chewed up my boxes and pooped on the furniture.
Melody M. | Overall ExperienceAnytime there was a problem the staff was friendly and very willing to help. They corrected any issue quickly and thoroughly without any grief. My only issue was the unit was hard to close because it was difficult to line the bolt up with the hole. I did not mention this to the staff because I didn't think there was anything they could do about it, although I am sure with my experience with them they would try everything they could. You have a great staff at the Long Pond facility and if I need a storage unit or a truck again I will definitely be going back there.
Eileen P. | Overall ExperienceMove-out was quick and simple!
Shirley T. | Overall ExperienceGreat place to put your things for a moment good folks at the desk and with the trucks until next times thanks ladies and gentlemen
carolyn d. | Overall Experience