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TAMARA H | First ImpressionsSelf Storage Units in Greece, NY, 14626
U-Haul Moving & Storage at Ridgeway Ave
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Thank you for such wonderful service!
HELEN S | First ImpressionsBobble was very helpful
Maria R | Overall ExperienceThere are rodents rampant at the facility
Laree G | First ImpressionsJeff is the best manager ever! Thanks for be so great! I love U-Haul ❤️💋
ketshandrivel B | Overall ExperienceHuge rats that were alive and dead on the property. Dead rat lying right in front of the unit next door. Staff gave access to emergency contact to the facility that shouldn't have as there was no emergency. Front gate did not always work
Ann D | Overall ExperienceGave me a storage unit that was taken
Ronald C | First ImpressionsStaff was exceptional and helped us out when other Storage facilities were far less than helpful. The Staff here went above and beyond to make sure we were satisfied with the unit. It was on a Sunday and other places told us to come back on Monday to be able to get into a unit. We needed to leave that afternoon. The U-Haul staff here were kind and compassionate to us. They turned a frustrating day into a much better one! Thank you all so much!
Dennis W | Overall ExperienceUpon arriving to the unit we found a very large dead rat just outside the door to the unit. It smelled awful and once we opened the unit the smell continued. We could see multiple holes were rats had chewed thru the wall and the rat sticky pads that covered previous holes. We took multiple pictures and left immediately to take our business elsewhere. We reported the problem and received a full refund. Must be something they have happen often.
love c | Overall ExperienceI had to store my belongings beginning of the COVID lockdown!
Maria N | Overall ExperienceThe staff there is awful and unpleasant very unprofessional and this location needs to be closed the manager and the short chubby lady that works there needs to be the first to go.
GAIL D | Overall ExperienceGreat and friendly personnel.
STACY B | First ImpressionsThe rat infestation is horrendous! The rats got into many of my things, chewed them up, and left their droppings EVERYWHERE! There was so much that I had to throw away due to this issue. The pile of droppings that accumulated from the move out was sickening. The only "solution" I saw were the catch boxes which honestly were decoration because they stopped nothing. I do not recommend at all.
Audrey M | Overall Experience