The app was very easy to use and navigate.
Kristy K | Overall ExperienceSelf Storage Units in Hancock, MI, 49930
U-Haul Moving & Storage of Hancock
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It was so easy to get the storage and the staff has always been so very helpful during the entire time I had the storage . I could not have asked for a better experience and will strongly recommend Uhaul to all my friends.
TAMMY P | Overall ExperienceThank you for maintaining a clean environment. It was perfect for our needs while transitioning to our new home, and the online registration was so easy and very convenient.
Jennifer N | Overall ExperienceWorried about the pricing going up alot of people can't afford the price hike.there are so many storage companies up here to look at may be cheaper.
FRANK R | Overall ExperienceThank you for making the process of storing things at your facilities easier.
MONICA N | Overall ExperienceJolena was very easy to work with and had me on my way in no time even know they were busy
James G | First ImpressionsTher is damage to the door on the outside garage door I took pictures before I opened it and will let them know and show them the damage it makes it hard to open it. Unit E8 in Hancock Mi. Mike Lister did a great Jop helping me. Great crew in Atlantic Mine Mi
FRANK R | First ImpressionsThe roof on my storage unit leaked in three different spots. My furniture got a bit moldy. The staff was always very helpful, but my minimum expectation for a storage unit is that it stays DRY!
Beth B | Overall ExperienceThe unit was fine , but when it had snowed there was snow in the unit ,
Joyce K | Overall ExperienceGood experience
William N | Overall ExperienceThe staff is awesome
Debbie N | Overall ExperienceRenting was easy, and the spot was clean and dry. My only problem was when they attempted to charge me for a second month (I paid for one month, and didn't see any option to indicate when the rental ended.) Thankfully my email was sent directly to a human who worked at the location and the situation was resolved quickly and amicably.
John U | Overall ExperienceLeiann is a an asset to this operation. She was efficient and friendly, while quickly resolving any issues I had. The facility was easy to access when needed. My son graduated from Michigan Tech and moved back downstate, so we no longer need this unit.
Mary E | Overall ExperienceLeanne is the bomb! Put this woman down for MCP !
David H | Overall ExperienceThere was something leaking into the unit from an adjacent unit. I phoned the company and they moved us to a different unit It was a smooth process, even on Sunday afternoon. There were pallets left in the new unit. I am concerned that the unit may get wet, but we will wait to see.
Albert T | Online Move InGreat staff!
chris j | Overall ExperienceMy key broke off in the lock because it was too cold back in April. You guys gave me a new lock for free and came to help me saw it off which was very nice and helpful. I wish the office was closer to the units near the Quincy Mine, or at least they should have their own office on site so that way I don’t have to completely drive all the way across the bridge in case something like that happens.
Harley R | Overall Experience