Great service!
norma d | Overall ExperienceSelf Storage Units in Harlingen, TX, 78550
U-Haul Moving & Storage at Morgan Blvd
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Storage Customer Reviews
- 4.5 Average Customer Rating
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There is always room for improvement and learning experience yesterday I had went in for a small trailer that hitches onto my Tahoe. Moving is very exhausting as it is. I’m not very knowledgeable in moving a trailer. I asked one of the workers if It came with a hitch as to which they replied “the ball thing.” I answered yes because I thought they knew what I was talking about long story short we went outside and come to find out we needed a hitch. Okay no problem I bought one. Next problem I was faced with was coming out and needing an adapter for my Tahoe for the signals (I’m not sure of the device name). At that point I asked for a refund because I was going back and forth adding more and more charges to my account. Moving is stressful enough and expensive. I was told that money would be moved back immediately into my acct & was lied too. Or they didn’t have the correct and updated information. Today I’m with a clear mind & as frustration set in yesterday from moving, today I am waiting for my refund that’ll take days. Also took money that I didn’t have. I do want to say that the man from the morning on 11/25/2025 (wasn’t able to get his name) helped me ALOT and it went smooth for a storage unit. I write this not to get anyone “in trouble” everything is a learning experience and I hope the afternoon work crew from 11/26/2025 gained some experience about notifying the consumer for a hitch and an adapter if they need one. Thank you so much for giving me the opportunity to give feedback. Thank you.
JESSA D | First ImpressionsVery friendly!!! Cooperative and motivated to solve any issues that arose without any attitude. Thank you Joseph, Coty, & Mari for your help in answering any ?’s I had and helping us!!!
Ofie H | Overall ExperienceKeep it up
Elida O | First ImpressionsAlways call for uhaul 1st... I Will continue using their services
paul t | Overall ExperienceStaff has always been very attentive. I will definitely recommend this location to friends and family. Thank you to the staff .
Tony G | Overall ExperienceEasy to access. Cost for storage was competative. Auto pay was great never miss a payment.
Jorge g | Overall ExperienceExcellent
CYPRIAN O | Overall ExperienceA-ok
yolanda a | First ImpressionsThe best U-Haul facility I have ever used. They were very professional and highly customer service oriented. I definitely will be using this facility again. They are second to none.
John L | Overall ExperienceVery satisfied
Josefina R | Overall ExperienceExcellent customer service
LUZ C | Overall Experience5 Estrellas
yolanda a | First ImpressionsTher were nice an friendli
ELSA R | Overall ExperienceJulio Castillo was incredibly nice! He deserves a raise or promotion or both!!!
amanda c | First ImpressionsGreat service, great facility and GM Mr. Finger offers excellent customer service
Jesus P | Overall ExperienceStaff always helpful and friendly.
Irene S | Overall ExperienceAmber was such a great help & such a sweet heart !
Samantha J | First ImpressionsBoth the assistant manger and the young lady helping chose my unit went above and beyond.
Tony G | First Impressions