The roof leaked in to our storage unit. There was standing water when we opened it. They said the concrete sweats but even boxes high up off floor where wet. Most of our stuff was ruined so we hauled it to the dump. Anything that wasnt in a tote was soaked, molded and ruined. Our furniture was soaked molded and warped. The only friendly employee was Erik.
David B | Overall ExperienceSelf Storage Units in Hermantown, MN, 55811
U-Haul Moving & Storage of Duluth
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Medium
5' x 12' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$129.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $129.95 Per Month
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$204.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $204.95 Per Month
1 Unit Left!
Indoor Storage
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Duluth MN has the worst service. I would never use them again or recommend them. Horrible Horrible service. I was screwed over
DEBORAH P | First ImpressionsI don’t like that there’s no fence around the entire property.
WENDY R | Online Move InOur unit was wet and full of mouse pee and poop. Staff was very kind and helped guide us in the next steps on claiming items damaged.
Kendra B | Overall ExperienceNo hassle, that's what I like.
mark d | First ImpressionsHad some trouble with the latch on the door which was rusted and trouble latching it
STEPHEN A | First ImpressionsOverall everything was great. The o ly thing i was disappointed in was that you do not pro rate early move out of a unit. Which means you double dip. If I paid for the whole month but did not need it for the whole month I get nothing back. That is just strange. So you can than turn around and rent it out again and get more money on top of what I paid. That I believe is again the law. I will be checking into such thing with the BBB.
Tracy K | Overall ExperienceSeemed a bit understaffed
ROLAND K | First ImpressionsThe staff members were really helpful. Richi was great. Thank you for this experience of keeping my belongings.
Mamadou B | Overall ExperienceOverall great experience
Steven B | First ImpressionsThe staff member who assigned my storage unit was very friendly, helpful and kind. The actual unit was up a steep, wooden staircase that didn't have anti-slip treads. I fell down the staircase and injured myself. There is no elevator to the second story, so the stairs are the only way up or down. Unless you are storing a bunch of light items, the second story is nearly impossible to use. I would not recommend.
REBECCA S | First ImpressionsThank you
MATTHEW S | First ImpressionsLock was hard to close, otherwise very nice!
Peter H | Online Move In