The rent raised consistently the whole time we had the unit, and I’m not sure what the increases were for. Certainly not facility improvements. The parking lot being made out of gravel concrete and not smoothed concrete was a bad choice. During the big snow we had, the whole lot was covered in ice and very slippery, was never plowed or treated. It’s saying something though, that the ice was easier to traverse with carts than the untreated gravel. Had to be extremely cautious moving anything of value or anything delicate. Bathroom was rarely cleaned and even more rarely stocked; no toilet paper, no towels, no soap. I appreciate the security of the gates and doors I guess but when making multiple trips, entering a code to get into the building every time is frustrating and time consuming. The elevator doors stay open for about 2 seconds before they close and clip whatever you’re trying to move. The carts are super convenient but need servicing, they’re loud and the wheels are wonky. I did really like the donation spot, that was excellent. The later closing hours are fine but there were times I needed access to my unit after 10, which was inconvenient. The pull doors for the individual units need attention as well. They frequently catch and squeal and have to be jimmied down so they can close. There was also a bug deterrent in the unit, which I thought was great when we first moved in. But we had the unit for a couple yrs and I have to question its effectiveness after finding a live roach in one of my boxes. We had the only key for the unit so it’s not like the bug traps were ever changed.
Sarah C | Overall ExperienceSelf Storage Units in Huntington, WV, 25701
U-Haul Storage of Huntington
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
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Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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Everything was great
Guy F | Overall ExperienceAll good
Juanita D | First ImpressionsNo one was ever in the office, you raised the price to a ridiculous amount, and the place was hardly ever open for access.
Steven P | Overall ExperienceThe facility smells like cat pee. You can’t keep door open when loading / unloading. You can’t get out to let moving truck in and have door padlocked which is I believe a fire violation. You should get that checked. Your check in / out process isn’t listed anywhere. There’s no option on app. This was a really poorly designed process. Very unimpressed. Would recommend others went with other storage unit.
Jessica W | Online Move InGreat service people. Excellent to talk too. Listened to my needs. The details were worked out and the contract was signed.
JAMES S | First ImpressionsRemind people when they checkout to take a pic of the empty storage room and allow us to email it to you, this cost me a drop back to building and back to U-Haul.
Kelly W | Overall ExperienceI am proud to see the establishment is still in beautiful order and well kept. Thank You for offering a rental space worth accessing!
Chasity H | Online Move InThank u for a good experience
Nastasha H | Overall ExperienceVery friendly and always helpful when I came in to purchase or just ask questions.
renita b | Overall ExperienceFantastic experience. The storage unit was safe, clean and well illuminated at all times. The staff was extremely helpful and kind. I would highly recommend.
CORINNA O | Overall ExperienceThe online check-in was simple to navigate. Directions were very thorough and made moving all our belongings into the storage unit simple and seamless. Unit was clean, along with the entire property.
mindy P | Online Move InSuch a nice new facility. So glad we found you!
PAUL T | Overall Experience