If I could give 10 stars I would this is the best place to rent and store your stuff I appreciate the company and the young lady who help me
Tiffany M | First ImpressionsSelf Storage Units in Huntsville, AL, 35816
U-Haul Moving & Storage at Sparkman Dr
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very professional employees , Great Service
TAWANIKI H | Overall ExperienceAlly, the manager at my location was extremely kind and helpful to me. I explained my situation and she was willing to accommodate me and resolved my issue. I am eternally grateful to her!
Scheree S | First ImpressionsThe staff at UHAUL are always willing to work with you on your storage if you have a problem and they are always friendly and helpful.
Scheree S | Overall ExperienceThe facility is great but the team is very rude and we're not very helpful at all ... In particular a female with a very short haircut smaller in stature who I think is possibly a manager? She kept telling me what I needed to do and how to empty my own storage and really it was no business of hers
Robert Y | Overall ExperienceStorage experience was ok, but our move-out was not. We live quite far from the unit, which was rented during a cross-country (2,300 miles) move. Seven years later, we made the trip back to close out, went through the checkout process to make sure we covered all fees and protocols. After our return, we were contacted with the demand that we must return to the unit and complete the checkout as the employee that checked us out apparently failed a step in our process and misquoted the fee (even though we specifically asked for it -- check the security footage). And even in the midst of offering a comprimise, the manager insisted that we HAD to return, no other option. I suspect customer/people engagement is rare in the storage industry, but this is unacceptable.
HOUSTON Y | Overall ExperienceThe lady who was owner was very rude! There is no adequate place to park my vehicle and trailer on the way out except in front of the gate, since there was no one really there at the facility to exit! She threatened to call the police to have me kicked off the property! I was there with another person who was going to rent from this facility! I felt that if this place had a people coming in and out I would have went to a different place to park for a few minutes! But I was met with true hostility from this kid !
TOMMY J | Overall ExperienceFor the past four years using this location, I must say the staff are courteous and friendly.
Sandra W | Overall ExperienceOffice not open on time. U-haul entrance blocked by U-haul truck. Had to call and wait for someone to arrive
STEVEN B | Overall ExperienceMy name is Mr. BARNEY. I was a customer from Indianapolis, Indiana and I love the customers assistance that this U-Haul impatient gave me are very thankful to have them take care of my son property while he was in college. Thank you so much for your tentativeness.
joseph b | Overall ExperienceWhen I went to retrieve items, it seems that a rat had got in and left droppings in multiple boxes. On top of that, I opened another box to find that multiple roaches had gotten in and nested in my clothes. Found that to be the case in multiple boxes. Never again.
Everick S | Overall ExperienceThe staff was very helpful and attentive.
AVALES A | Overall ExperienceMade reservations for vehicles at particular location and was directed numerous times to the point that I have changed storage companies. The team on Sparkman Dr are outstanding, whoever is in charge of trucks management needs to be retrained.
Kenneth R | Overall Experience