this is the second time I've used this facility, My brother has used it as well.
Ryan T. | Overall ExperienceEnergy Self Storage
2460 Prospect Dr, Idaho Falls, ID 83401(We currently offer a free truck with move in to one of our storage units)
Customer Reviews
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4.5 Average Customer Rating
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this is the second time I've used this facility, My brother has used it as well.
Ryan T. | Overall ExperienceSo I didn't move out I was behind on my bill and had been talking with the lady at the desk and. She gave me an extension I payed some of it and was told I had till 10-19-22 the last time she had given me a date it was by 5pm that day and she said the 19th so early afternoon of the 19th I went in and had $400 to pay it off. She had already auctioned off my unit even though it had not reached the end of the day on the 19th... I have the VM saved and will be taking this up with the proper people to get something out of this situation .... I had thousands of dollars worth of antiques personal valuables as well as baby stuff my daughter is going to need..... I feel I have been done very wrong by this company and the lady that works the best and lives on the property is extremely rude to people and ignores u when u are talking to her. I feel someone should get a hold of me to take care of this before others get involved. I was given a deadline, I made that deadline however your manager did no respect or honer the deadline she has set and it's not right....
Cassie C. | Overall ExperienceThe storage unit we were in had mice in it and leaked a lot of my stuff got ruined the lady at the front desk was very rude
Lesley R. | Overall ExperienceIt was a great experience using your facility. The only complaint would be that the storage unit did flood with the snow melt. And the door would freeze shut when the temp dropped after some snow melt.
STEVE E. | Overall ExperienceThe office people were great and the facilty was nice and clean..i had my storage for about 9 months and no issues.
Triston T. | Overall ExperienceI have used these units for The past few years. Nothing I left in storage was ruined so I believe it to be a pretty decent place. The only thing I would change would be the fact that so much dirt blew into my unit even with it being closed it left inches Of dust on everything. Also, a lot of mice crawl in the units.
BRITTANY J. | Overall ExperienceWhen we moved in I noticed two holes in the exterior wall approximately 2” in diameter. I requested that those holes be covered on prevent weather and rodents from getting inside the unit. I believe they were originally meant for industrial electrical wires to be routed through but were never completed. I was told the owner said he would fix it. I trusted that he would do as he said. About a year later we returned to get a few items and the holes had not been fixed. There were mouse droppings and rodent destruction through the unit. Also there was dust and rain that had made it in as well. Over half of the things we had paid to store ended up in the landfill. Though they were cordial and seemed like a good facility they did not follow through with what I was told. Very frustrating. I would not recommend this storage facility. Rent at your own risk.
Tyler B. | Overall ExperienceLoved our Unit. It was will lighted and secured. I differently would tell all my family and friends.
Dianna H. | Overall ExperienceThe Unit was filthy when I moved in. I have pictures. My lock was cut off when I was paid ahead (2 months), for no reason. The overall experience was terrible.
Steven S. | Overall ExperienceI was a customer for over 12 years and found the staff and facility to be excellent. I would be a returning customer if I move back to the area.
WILLIAM C. | Overall ExperienceThank you great facility for moving needs
CARLOS R. | Overall ExperienceWe did not use this facility and cancelled our reservation a couple of weeks ago.
Privacy R. | First ImpressionsI like the PIN code entry and how it greets me by name. Feels secure, yet friendly. Everything is in good shape clean. Great place for storage. The first month half-off is nice too.
Privacy R. | First Impressions