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OCE J | First ImpressionsSelf Storage Units in Irondequoit, NY, 14621
U-Haul Moving & Storage of West Irondequoit
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Easy move in
Nancy C | First ImpressionsGreat service
Uki J | Overall ExperienceI was able to store for a year all I wanna say is Thank you 🙏🏽.
Rodney S | Overall ExperienceThere was a dead mouse in the unit when the individual showed me my unit, they scooped it into a dust pan and apologized. Overall the facility as a whole looks organized and maintained.
tashana f | First ImpressionsNice place and easy access
ALEX S | First ImpressionsCustomer service was great, very friendly and professional made sure that all of our needs were met.
Rickelmi R | First ImpressionsPrice is a bit expensive.
Ralph D | First ImpressionsIt was fine. Sort of a pin that the automatic sliding door facing Ridge Road was always locked and there was no way to hold it open or enter an access code at that door. Just inconvenient. The interior of the second floor stunk terribly every time I was there and now I can still smell that stink on my contents. Also, the second floor restroom was always locked and inaccessible. Not sure if you just didn’t want to clean it or if it was out of order. There was no sign.
Jon F | Overall ExperienceYour staff is the best
PEARL N | First ImpressionsManager Jazz and her daughter are so very friendly and knowledgeable. They went above and beyond to make my moving experience as pleasant as it could be. Highly recommend to anyone! 5 stars 🌟
Michelle v | Overall ExperienceThey are a couple of issues I have never got reimbursed for late fees when I never got a reminder did not get reimbursed for putting gas in the truck which was on empty
JANICE M | Overall ExperiencePlease encourage the renters to return the carts after use. It’s difficult to find a cart most times.
Denise H | First ImpressionsWe lucked out & got a first month for free storage. Pricing is very convenient. Definitely will use you guys again if ever needing storage needs in the future. Very easy process. Very accommodating. Thanks so much
Kimberly N | First ImpressionsNo complaints at all, my first experience with storage and it was all good.
Cynthia A | Overall Experience