Initially I got this storage unit because we were preparing to move, the house we were going to move to did something underhanded, so we were not able to move, and life happened- so we ended up needeing the storage unit much longer than we intended. Every time we would go check on our things stored at UHaul, things were exactly as we left them- which was very comforting because our family was exceptionally stressed. Getting a storage unit was easy, as was "moving out." We did not have any signs of rodents or bugs in the items we have gone through, but some of our boxes did start breaking down- probably something that occurs with moisture/ humidity, so lesson learned- if I ever need a storage unit again, I will consider using plastic totes, but I will absolutely come back to UHaul.
Cristina Z | Overall ExperienceSelf Storage Units in Lansing, MI, 48917
U-Haul Storage at Waverly Road
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- 5.0 Average Customer Rating
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The guy CJ,was excellent at his job, courteous and efficient and knew the business very well.I will ask for him by name when doing future business with U-Haul.I was that impressed.
thomas c | First ImpressionsThank you
GARY H | Overall ExperienceMY PEEPS
Randy B | Overall ExperienceGood service
JERRY T | First Impressionsgreat staff and go out of my way to use this location.
PATRICK Q | Overall ExperienceThe manager at that store on W. Saint Joseph Rd., Lansing, MI is the best !!!!!!
GARY G | First ImpressionsThis was NOT a move in. Staff had marked me as having moved out in error. The lock was cut from my unit without checking with me first.
amy d | First ImpressionsManager worked with me to obtain my property back at a reasonable request. Was thankful for that because I've seen where some people haven't been so lost their belongings. Just glad I caught in time. Future if my need should arise again I'd come to that location.
Christina B | Overall ExperienceMaybe some cheaper units for the lower income clients
ANNA M | Overall ExperienceExcelente servicio al cliente por parte de todos super recomendado
Yeison R | First ImpressionsWhen i punch in my code it says welcome Josh and I am not Josh so i hope this is right, lol. No alarms went off
Scott S | First ImpressionsEveryone was ALWAYS professional & so nice.
LAVON S | Overall Experience