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andrew n | Overall ExperienceSelf Storage Units in Mishawaka, IN, 46545
U-Haul Storage of Grape Road
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Storage unit was still relatively clean and dry after a summer of use. Much better experience then I have had with other storage companies in the area
Kathy N | Overall ExperienceWhen we took my things out of storage. There was a group of people blocking the drive.One of them was a woman who worked for you guys. We waited and waited for them to move and I finally blew my horn. And they were angry and extremely rude. I had to drive on the grass to go around them, to get out of that complex. I told them I was going to complain and the womanyelled to me.I am you haul. It was very disturbing and alarming. My movers work extremely upset about the way I was treated.
cheryl B | Overall ExperienceStaff are excellent to work with. Highly recommend!
Sharon G | Overall ExperienceA ok
curtis c | First Impressionsthe manager for the grape road facility is exceptional she was such a big help she is a great asset to ur company
John P | Overall ExperienceCourtney was very helpful and provided great service
Steffanie E | First ImpressionsCourtney's customer service skills over the phone and in person were beyond superb, very helpful and courteous she made sure my move in was pleasant and with no problems and the same with the truck rental a smile from beginning to end 5 stars across the board keep up the great work Courtney.
Mario W | First ImpressionsIwas thrilled to find out that it was 24/7 here!! Been searching for quite sometime for an after hours place to fit my schedule . So , I came with my vehicle packed to the gills , along with my whole huge bed/ boxsprings stacked on top of my truck at 4 am, ready to drop all of my things and drive to get the rest and repeat. I put in my code and it said the area was closed. I had an anxiety attack and cried. So I parked right by the restrooms( thank you Lord for that! ❤️ Talk about convenient!!) and slept until the place opened. Other than that everything is 100% perfect!!!!
Amy M | Online Move InOver priced $70 dollars for 2 hours on cheapest box truck ($19.95) No minimum miles came free. Place is convenient if in last minute pinch.
Jasmine L | Overall ExperienceThank you for keeping current with our move in/out.
Sharon G | Overall ExperienceThe staff was always help and the overall experience was great for my student at Notre Dame. Thank you!
Shani G | Overall ExperienceThanks
THOMAS V | Overall ExperienceCortney was very nice and she came to greet me and to make sure everything was good with my move in. Couldn't ask for a better manager to run the business. Thank you for being so thoughtful and kind, much appreciated 😁👍
Ruben B | First ImpressionsGreat experience, better than expected. Very easy and convenient. Two notes I would have are… When booking, it was a little confusing because of the 2 locations (Douglas and grape road) The lock we got at move in was pretty bad
Marty H | Overall ExperienceI appreciate that the doors were replaced during my lease, but that meant that everything inside my unit got dirty. Additionally, it was inconsistent whether or not the gate was closed/locked at times. Lastly, entering / exiting the facility was confusing because the painting of the lot implied traffic flowed in on the right, but the code panel was on the left. Also, the sinkholes for the drains in the driveways need to be repaired at least somewhat.
Steven C | Overall Experience