Madison was the best
brentia h | Overall ExperienceSelf Storage Units in Mount Clemens, MI, 48043
U-Haul Storage of Mount Clemens
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U-Haul Moving & Storage of Clinton Township
43920 N Gratiot Ave, Clinton Township, MI 48036 View Available Units1.3 miles from this location -
Mini Maxi Self Storage 2222
43 S Rose, Mount Clemens, MI 48043 View Available Units1.7 miles from this location -
Lakeside Budget Storage of Sterling Heights LLC
13120 Hall Rd, Sterling Heights, MI 48313 View Available Units
(U-Haul Neighborhood Dealer)7.1 miles from this location -
U-Haul Moving & Storage of Roseville
25956 Gratiot Ave, Roseville, MI 48066 View Available Units8.8 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Wonderful place. Will use again if needed.
RAYMOND L | Overall ExperienceThe manager Madison Block is amazing
Phyllis M | Overall ExperienceLet me firstly be clear that my experience was no reflection on Madison, her staff or business. She helped my immensely with my situation where I was told from the booking agent that I could store my car and belongings there which was false. Madison promptly told me where I could go to store my car. Secondly PLEASE update your your booking staff on locations that have proper storage, also upgrade the network to reflect those changes daily and that malfunctioning app was a headache and needs proper testing before the next update is released. Also the self storage facility should have one person onsite during business hours instead of the clients and I having to call the help line and drive over to another location to get help. Thirdly I was put on hold several times and transferred out of province twice and once out of the city which was frustrating. But your staff online and off line are very friendly and accommodating and got me where I was going. Thank you for the eventful experience. I truly mean that.
david f | First ImpressionsThey placed me in a storage that was being used so unfortunately that I unloaded all my stuff & had to move it right out because of that then when I pull back up to fix the issue it’s no more available units & I had to downsize
Nikita K | First ImpressionsThe representative stated I would 24 hour access when I hot to the storage utvwas closed. I couldn't unload all my movers was not available the next day. My items git placed on the street I lost valuables. Now the unit is not easy accessible as requested, I can nit drive to door as was mentioned. Plus UT looks smaller than expected & I won't be able ti load all my items as representative stated area was large enough 5-6 rooms. No one can help me promptly.
Jijuana L | First ImpressionsU-Haul staff was suppose to reach out about my rental concerning my storage as well as my truck rental because I was extremely unconvinced during my truck rental due being locked out of the facility. Then when my husband I went back and spoke to the facility the next morning the manager gave us a code to use. Once at the facility we were unable to get into the unit due the unit being locked shut. I then had to spend more time trying to get in contact with the facility to try to get another unit for 30 to 45mins. Causing me to waste more time. Then the manager who I finally spoke with said I help you with this issues and then once I figure it out I’ll call you back. No ever contacted me at all but to ask when I would be bringing the rental back. This was a truly bad extreme. I hope you all get better with customer service. I as well had to deal with water all over the facility that i could have possibly fell in.
Diane E | First ImpressionsUnit assigned could not be used, damaged in various areas moved to an adjacent unit #276. I hope I can just be transferred.
Anicia B | First Impressionsi was very unhappy when i found out they sold my unit i had a reservation for out from under me when i took the time to do the right thing and then be forced to take two units split apart from each other which has made the move much harder than it should have been. the only thing that worked in your favor was the young lady at the front desk that was very professional and keep me from losing my mind.
Scott V | First ImpressionsVery secure 👍🏾 & Always fresh/clean. Just wished the numbers on the units inside, were in some type of numerical order for easier navigation. Clinton township U-Haul Store where Madison is the manager, they have everything you need. Staff members Dikka & Jason were very helpful during my moving process, which is highly appreciated.
KIESHA L | First ImpressionsNice and clean. Good experience.
MICHELLE S | Overall ExperienceI could never get in touch with the manager whenever I called I would have to call customer service they would leave a message and I still would not receive a call. Very hard to get in contact with and the gate code never worked.
denise p | Overall ExperienceMy unit had a leak and all my belongings got damaged and also I checked out of my unit and I was being charged month after the month and being threatened of a lien being put on me and I had to call several times to get it taken care of.After several weeks
Saundra P | Overall ExperienceMy boxes were wet, full of leaves
barbara m | Overall ExperienceAppreciate all the good people behind the scenes making everything happen. Lynn
edward h | Overall Experience