Worst cust experience ever! 12-23-2025, three new employees started on 23 Dec, at no fault of their own they could not help. Annmarie was in a terrible mood. Sign on front door said call her, she answered with a mad temper, said she was unloading a box truck, would be there when she finished, waited 30mins called her back, said she was busy and to wait. Second name on the door “call Samson”. Called 4 times no answer, look at the cameras, 6 of us waiting for Annmarie. She assigned me 2161, that was rented, then 2160, that was rented, ended with 2131. When I returned the box trucks had to walk the property to find Annmarie, she was still in a bad mood. A second black female called in, line of customers at the counter, Annmarie said hello to her, she did not respond and went outside to wash trucks. Annemarie called Samson, complained about her and asked for help. This was a worse case scenario for how to deliberately provide poor customer service. Robert Conley 757-324-9119
Robert C | First ImpressionsSelf Storage Units in Myrtle Beach, SC, 29588
U-Haul Moving & Storage of Socastee
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$44.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $44.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$49.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $49.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$49.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $49.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$49.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $49.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$69.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- ADA
- Rate:
- $69.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$69.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $74.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $74.95 Per Month
-
![Example storage unit layout]()
Medium
7' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
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$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $89.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $99.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- ADA
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $109.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $119.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $159.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- ADA
- Rate:
- $159.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- ADA
- Rate:
- $169.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $219.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $229.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $229.95 Per Month
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wasn't going to comment, but since you asked. 12/7 I reserved a 10x10 unit. 12/8 Found out it was 2 5x10 units. I thought that would be ok, but I really wanted a 10x10. 12/10 Went to the facility about 9:30 am; it was closed; around 10:00 am a manager from another facility came to open up since no one was there; he gave me a new 10x10 locker, but it only had a single door and I wanted a whole door; since he was very busy taking care of customers, I decided to come back the next day. 12/11 The actual manager was there and training someone on the computer; he assigned me a new locker and I returned one lock; I put my stuff in the locker 1032 and locked the lock; I know this b/c you cannot take the key without locking the lock, and I had the key. 12/? My key card did not work so I went to the office. Ann Marie (?) not the manager. I went to the locker, and my key did not work. She went back with me to verify. She said they did not cut off locks, so she didn’t know what happened. She texted the manager, and I said I would be back. 12/16 The manager went with me to the locker; my key did not work; manager somehow found the key for the lock on the door; my stuff is still in the locker, but someone had put some stuff in a cart in the locker, not me. There was no explanation as to how my lock was removed and another put in its place. 12/17 Since security is lax and no one bothered to explain how someone removed my lock and put on another lock, I decided to vacate the locker. I am fortunate that I did not have anything too valuable in the locker. I emptied the locker and rented one at an Extra Space facility for half the price. Needless to say, I was very disappointed. No one even offered to find out how my lock was removed and replaced with another.
George W | Overall ExperienceBecause of issues at the uhaul storage facility at 5604 Kings Highway in Myrtle Beach, I was sent to this location.
John M | First ImpressionsThe office woman was very pleasant welcomed you When you first came inside. She was with a customer said she would be with me in a moment after she was done helping the customer she was with. She was very professional. I'm sorry I forgot her name. But she explained everything how it was supposed to go and it did I had no problem getting in or out like she showed me. Please pass this along to her. Thank you Laura M
LAURA M | First ImpressionsI really gonna miss this service. I will be back if I need to.
katherine W | Overall Experiencethis facility does not even deserve a 1/2 star. I would NEVER recommend anyone to them. I am not sure how Sampson got to be GM but at this point The Coporate complaint that was filed and send to the Regional manager also. I will let them handle it.
CYD S | Overall ExperienceI had an excellent experience, Unique was a pleasure to deal with. She was friendly, knowledgeable and very helpful helping me choose the right storage unit type. She is a huge part of the reason I would recommend this facility.
Maureen K | First ImpressionsAll was well until I went to close my unit. I finished emptying and cleaning my unit before store closing hours. In the office were two ladies not paying attention to me or the time because the door was locked. They saw me but didn't acknowledge me. I left. The next day , I was treated rudely and abruptly. Good experience until the end. I close my unit a week early from my rent paying day.
Doug S | Overall ExperienceBad management Over all very dissatisfied will not use u-haul storage ever again. This was a brand new facility when I moved in on Easter week 2025 I am a very patient person but you have to wonder if the management was in over his head considering new employees needed guidance but he’s out on his skateboard
JASON U | Overall ExperienceFriendly knowledgeable staff took care of my checking ASAP could not have asked for a better experience
SHAWN S | First ImpressionsMy only complaint is that whenever I had a question or went inside to pick up my rental truck there were never enough employees. On more than one occasion I was told by multiple different employees, “I’m the only one here and it will be a couple minutes.” Not to mention the line I already had to wait in due to there only being one employee. And the 2 times I had to call no one ever answered the phone. Other than that the storage facility area is awesome and convenient. Lots of carts and big elevator helped moving in and out smooth. Had a 10 X 15 locker so I had a lot of stuff.
Stefanie Z | Overall ExperienceThis U Haul facility is great. All the staff are very friendly and go above and beyond to help with whatever your needs are. I definitely would recommend this particular facility on hwy. 707 in Burgess community. Bar none, 5 Stars from me!!!😊
Jacqueline W | First ImpressionsAmazing staff. Friendly, knowledgeable, and accommodating.
ZACHARY T | First ImpressionsI was very impressed with the Socastee U-Haul on State Highway 707. They were extremely kind and very easy to work with! And their store was very clean!
JEFFREY P | First ImpressionsA very well kept and spotless storage place will be using it again
JOHN M | Overall ExperienceStafford's amazingly great very friendly and helpful
JOSEPH K | First ImpressionsEverything was great and I would Usually again and recommend friends to use your facility thank you
CARL F | Overall ExperienceDisappointed that my unit was not pro rated when I cancelled.
JASON P | Overall ExperienceManager never followed through with a problem and the district manage never follows through either. Very sad way to do business. Had to call 1800 number to final get the service I should have been able to get locally.
MICHAEL N | Overall Experience