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WILFREDO L | Overall ExperienceSelf Storage Units in New Britain, CT, 06053
U-Haul Moving & Storage of New Britain
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Plainville
10 New Britain Ave, Plainville, CT 06062 View Available Units2.3 miles from this location -
U-Haul Moving & Storage of West Hartford
164 South St, West Hartford, CT 06110 View Available Units6.0 miles from this location -
U-Haul Moving & Storage at Capitol Ave
755 Capitol Ave, Hartford, CT 06106 View Available Units8.7 miles from this location -
U-Haul Moving & Storage at Lincoln Square Meriden
311 W Main St, Meriden, CT 06451 View Available Units8.8 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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I must say I'm well pleased with the service the service was good everybody treats me with respect and the building is well maintained thank you for everything actually appreciate doing business with U-Haul storage
Tricia T | Overall ExperienceGave me a busted door where the lock doesn’t fit, then decided to lock it with TWO smaller locks and left no note or number since my unit wasn’t(COULDN’T BE) locked overnight and didn’t even leave a number to call someone to help me with it and no one’s working there because they don’t care. Now I’m getting the same treatment as someone that didn’t pay for something that’s literally U Haul’s fault. They’re punishing me for THEM being a bad company and not fixing their doors and now I can’t get into my stuff. First I was worried about my stuff being stolen and now I can’t even take it out. Horrible experience. Disgusting.
Afrida W | Online Move InAwesome customer service
Ryan S | Overall ExperienceThe U-Haul associates were very professional and I appreciated their time 100
Ryan S | First ImpressionsInside storage unit dark,staff helpful seems understaff and if you call long wait before serving helping others first
FRANK L | Overall ExperienceHad to go back because code didn’t work,used pin,didn’t work.still no solution.feel uncomfortable that my code won’t work
FRANK L | First ImpressionsWe did not use the storage unit… took one look and left to rent one elsewhere..
JAMES K | Overall ExperienceOk. Haven’t used the service in over 24 years or more.
PATRICIA T | First ImpressionsShontel and staff were extremely nice and helpful .They were wonderful .
Robert S | Overall ExperienceI just got out of the hospital again I was told to make a payment on my unit before 22 but I got a phone call that since I was sick they would work with me and give me til the 27th. I just got out of the hospital today and call they can’t find my name on a unit. The 27th is next week and I just now able to call since I’ve been out of the hospital. Please have someone contact me all my belongings are in this unit. Unbelievable
Charlene D | Overall ExperienceI thank you for the storage and the help was great and I would definitely let people know how the storage was great
Lourdes F | Overall ExperienceI attempted to move in to the storage unit that I rented last night 8/18 around 830PM. However, the in-building customer service was only open until 7PM. On the door there was a key pad to allow access until 10PM, which was awesome. Yet, nowhere in my confirmation paperwork, nor in my account online, did it provide me with an access code. I had to turn around, and unfortunately I wasted the trip I made to the storage unit.
Gabrielle R | Online Move InThe customer service rep that I spoke to on the phone was very nice and kind to me and I received great service with U-Haul and the storage and I will highly recommend it
Wendy S | Overall ExperienceCustomer service can be much better if there is someone able to answer telephone calls. The manager has no problem correcting mistakes which is a extra plus for me.
Chris G | Overall Experience