I must say I'm well pleased with the service the service was good everybody treats me with respect and the building is well maintained thank you for everything actually appreciate doing business with U-Haul storage
Tricia T | Overall ExperienceSelf Storage Units in New Britain, CT, 06053
U-Haul Moving & Storage of New Britain
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Storage Lockers
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![Example storage unit layout]()
Small
4' x 4' x 6'- Rate:
-
$59.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $59.95 Per Month
-
![Example storage unit layout]()
Small
4' x 8' x 6'- Rate:
-
$64.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $64.95 Per Month
-
![Example storage unit layout]()
Small
4' x 12' x 6'- Rate:
-
$74.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 4' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $79.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
8' x 8' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 12' x 6'- Rate:
-
$114.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 8' x 6'- Rate:
-
$124.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- No Climate
- Rate:
- $124.95 Per Month
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Gave me a busted door where the lock doesn’t fit, then decided to lock it with TWO smaller locks and left no note or number since my unit wasn’t(COULDN’T BE) locked overnight and didn’t even leave a number to call someone to help me with it and no one’s working there because they don’t care. Now I’m getting the same treatment as someone that didn’t pay for something that’s literally U Haul’s fault. They’re punishing me for THEM being a bad company and not fixing their doors and now I can’t get into my stuff. First I was worried about my stuff being stolen and now I can’t even take it out. Horrible experience. Disgusting.
Afrida W | Online Move InAwesome customer service
Ryan S | Overall ExperienceThe U-Haul associates were very professional and I appreciated their time 100
Ryan S | First ImpressionsInside storage unit dark,staff helpful seems understaff and if you call long wait before serving helping others first
FRANK L | Overall ExperienceHad to go back because code didn’t work,used pin,didn’t work.still no solution.feel uncomfortable that my code won’t work
FRANK L | First ImpressionsWe did not use the storage unit… took one look and left to rent one elsewhere..
JAMES K | Overall ExperienceOk. Haven’t used the service in over 24 years or more.
PATRICIA T | First ImpressionsShontel and staff were extremely nice and helpful .They were wonderful .
Robert S | Overall ExperienceI just got out of the hospital again I was told to make a payment on my unit before 22 but I got a phone call that since I was sick they would work with me and give me til the 27th. I just got out of the hospital today and call they can’t find my name on a unit. The 27th is next week and I just now able to call since I’ve been out of the hospital. Please have someone contact me all my belongings are in this unit. Unbelievable
Charlene D | Overall ExperienceI thank you for the storage and the help was great and I would definitely let people know how the storage was great
Lourdes F | Overall ExperienceI attempted to move in to the storage unit that I rented last night 8/18 around 830PM. However, the in-building customer service was only open until 7PM. On the door there was a key pad to allow access until 10PM, which was awesome. Yet, nowhere in my confirmation paperwork, nor in my account online, did it provide me with an access code. I had to turn around, and unfortunately I wasted the trip I made to the storage unit.
Gabrielle R | Online Move InThe customer service rep that I spoke to on the phone was very nice and kind to me and I received great service with U-Haul and the storage and I will highly recommend it
Wendy S | Overall ExperienceCustomer service can be much better if there is someone able to answer telephone calls. The manager has no problem correcting mistakes which is a extra plus for me.
Chris G | Overall ExperienceI’d like to start by saying it is close to impossible to contact this facility. They do not answer their phone calls. 2 years ago I was told plastic wrapped couches weren’t safe to put in this storage but other valuables were. Mold, along with some other substance that grew mixed with dust, damaged more than most of my belongings. Nothing was salvageable. Important books & journals were destroyed. I constantly moved the storage’s mouse traps because they’re huge and covering the walkways. Access to the storage complex was also constantly an issue. They didn’t have access cards for over a year so I’d have to drive to a seperate location -granted it was down one road, but it was so FAR down the road that the other facility is located in another town- every single time I needed access. Sometimes I’d have to drive back twice whether it was cause the person they’d send to let me in wouldn’t show up, or the temporary card they gave me still wouldn’t let me in. Either way it was all just a pain & constant waste of time & gas. I also MUST add, Jess (front desk) & Dylan (storage) did try to help as much as possible during this experience. They are sweet people who maintain the property well.
Charia S | Overall Experience