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JAMES W | Online Move InSelf Storage Units in Norman, OK, 73071
U-Haul Moving & Storage of Norman
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- 4.0 Average Customer Rating
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Property stolen. Police report filed. Personal Insurance filed. New Management extremely provided Support with Customer Care. Unit clear, clean, and items removed. Mr. William Henry Meadows Jr williammeadows0011@gmail.com 830 461 3337 2013 Oakvillle PL Norman Oklahoma 73071
William M | Overall ExperienceI came in after not closing my unit before next months rent was do and they shut the account for me with out charging me very amazing staff and handled my situation professionally and with grace
AUBRIANNA M | Overall ExperienceI want to thank Kyla and everyone that took care of us at Uhaul in Norman and the ladies in Shawnee that were so kind and helpful throughout our moving transition! You guys are phenomenal! Thank you thank you thank you!
cara c | Overall ExperienceThe guys took great care of us and got us all set up. The original reservation couldn’t be found and they got a new one in place, showed us our space and we were in good hands. Great team in place here!
KIMBERLY B | First ImpressionsThe Uhaul facility on East Lindsey, Norman Oklahoma did not give me proper instructions on what I needed to do before leaving the property with the Uhaul truck or van. They highlighted a piece of paper that showed the gas was at 1/4th tank full. When I returned, I took a picture of the gas and odometer (timestamped) to show that I did in fact return the vehicle at the fuel level it said when I left. They then ran my card for $20 worth of fuel without telling me or providing a receipt. I had to leave without a receipt because they said they could not provide me one, and then threatened to go to collections over $20. I will never rent a Uhaul vehicle again if I can help it. Please provide me a full refund. Everything about the experience was horrible.
gabriel c | First ImpressionsAlways informative and helpful. I've used them many times in the past for trucks and for storage and they have never disappointed me. To be honest, I have used other companies in the past, and there is really no comparison. The U haul trucks and Customer Service way out-weighs the other companies. So when I'm in need of of a truck or storage, U haul is the first that comes to my mind.
Judy G | First ImpressionsAmazing Service Kyla and her Team are Awesome I would come back everytime
Ajreonna b | Overall ExperienceThe unit I rented was 11” short at the top and when you have big stuff - that means ALoT. No lighting in the unit. I disliked the indoor unit experience and was not offered an outdoor unit because I would have stayed a few more months. When I showed up to rent the unit three people were there but they were trying to appease someone on the phone. That’s not good service. I was not even acknowledged. Just not a good experience but my daughter worked at the one in Stillwater several years ago and always took good care of me. Maybe it’s hard to get good help in this post Covid culture but I’ve had good service at other places, just not at UHaul for renting storage.
CHRISTIE M | Overall ExperienceConvenient, but a little pricey for the size in comparison to others in town. Location is everything and this location is prime. Great staff and helpful.
Terrelle T | Overall ExperienceIcy walkways. I wanted outdoor drive up unloading without inconvenience of punching code in 4 times ea time I headed in with a full load. Cust service said management was offered snow/ice removal of a contractor but did not want to pay for service. They should have made sure all access was safe and knew it was not safe But I had to get unloaded and on my way and my back is paying the price. Will not recommend storage at this facility. But that’s based on my most recent experience with storage. Not a good experience at all. And you need to remeasure your units mine was 6’ tall and was sold to me as an 8’ unit. That is fraudulent but I was in a hurry and trusted your facts would not be off by 2’. I use every inch available and luckily didn’t need the room you sold me. It’s free this month- but if I stay I will be requiring a price adjustment!!!
CHRISTIE M | First ImpressionsNo issue!!! Customers service there on Lindsey Street in Norman are great
Corrine G | Overall ExperienceSacaron mis cosas sin aviso previo y cuando llamé para averiguar sobre mis pertenencias ni siquiera me supo dar información el que recibió la llamada porque no tenía acceso y hasta la fecha no sé qué pasó con mis pertenencias.
Marlene r | Overall ExperienceMore active security.
Terrelle T | First Impressions