Carli went above and beyond to accommodate my needs. She is awesome
Debra M | First ImpressionsSelf Storage Units in Norman, OK, 73071
U-Haul Moving & Storage of Norman
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The lady in the back she keeps the place clean and bug free as far as I could tell she is friendly and helpful
CHRISTOPHER M | Overall ExperienceSuperb, helpful service from the staff at this facility.
Stephen B | Overall ExperienceThe lady on duty Saturday 9/14 was extremely rude and vulgar talking. She cussed us out because we didn’t move our truck out of the way so she could park more cars for football fans. We were trying to move our stuff out of storage and told her we would be out shortly. She told us to just F____ move now The lot was full of cars we could barely get around. She yelled and cussed at us to get out of the way so she could park more cars. It was very unprofessional and not appreciated. We did get it on video as well
KALEB H | Overall ExperienceStaff was hard to get ahold of and was not very nice the few times I had issues using the facility doors to access my unit. Additionally, it was not well maintained or well kept. After putting in a request to move out through the app which I was told is the recommended way, they didn't close the account over for over a week and tried charging me rent for the next month along with a late fee despite having moving out over a week earlier. Not a great experience overall.
Alex F | Overall Experience1
rhonda r | Overall ExperienceThe experience was first-class as always!
TERRY H | First ImpressionsStore was understaffed for the traffic that day. There was at least 3-4 in line, but the staff was friendly and hardworking to complete transactions as soon as possible.
Paul D | First ImpressionsThey were both friendly and courtesy and very helpful.
angie r | First ImpressionsThe manager was fantastic
Mark H | First ImpressionsStaff was very helpful and knowledgeable. My only complaint was with the movers that I hired through Uhaul. Very frustrating and will NOT be leaving a good review for that portion. Thank you.
Julie H | Overall ExperienceTrinity was very nice and very helpful! She made our experience great.
Ellen B | First ImpressionsFlooded all my stu
STANLEY D | Overall Experience