There were areas for dollys inside the building but there none to be found. Making the moving process harder than it should have been
Kavir W | Online Move InSelf Storage Units in North Richland Hills, TX, 76180
U-Haul Moving & Storage at Rufe Snow
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- 3.5 Average Customer Rating
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I was warned about pest issues but didn’t think it was that serious, but I wouldn’t recommend anybody to this storage. I had everything that was in storage damaged by a big rat , my cord to the tv, washer , dryer and holes to the washer was chewed up. Also had cleaning liquids for my car the rat must been hungry or thirsty but bit in all of it. No I didn’t have insurance but lesson learned, the young guy that’s there wasn’t professional or helpful and very immature
TRILICIA B | Overall ExperienceWould come back again
ARTHUR R | Overall ExperienceGreatful
ashley R | First ImpressionsThe storage unit on rufesnow was very helpful and pleasant with us. Very professional group. Thank you very much
BARBARA M | Overall ExperienceTo whom it may concern Adrian the lady who’s there was very nice and good with me when it came down to me moving out so I was able to get my things all the years I was there no one ever bothered my item thank you guys very much.
shanita k | Overall ExperienceRat and mouse problem!
BRYANT W | Overall ExperienceGot a police called out here instead of talking to me although I another storage access 24 hrs
Boualong M | First ImpressionsUnfortunately rodents got into the storage & chewed through much of the clothing; my mother stated just garbage rags now. That was hurtful cause at my age and no income I don’t buy many new clothes. However greatly appreciated the empathy displayed by Audrey Greene. Adriana really help me and went above & beyond to show me kindness. Thank you; Many Blessings Adriana!
NIKIKI B | Overall ExperienceYoung lady that works in office is very polite and helpful. Wonderful customer service
danielle s | Overall ExperienceThis facility was very clean, and the staff went above and beyond to help with what was an unfortunate situation with my brother. I would definitely recommend this facility to anyone in the area.
JOESPH E | Overall ExperienceManager is a sweetheart and enjoyed doing business with her
BRANDI S | Overall ExperienceThe young lady (Audrianna G) that works at the facility is amazing don’t lose her. Pay her more!! She is the only reason for the great reviews.
michael g | Overall ExperienceI’ve been to the facility 3 times. All during office hours. Twice, no one was in the office. I had to call the U-Haul 800 number once to get a response. Apparently, the employee didn’t come to work and they had to send someone else. Last time I called the number on the door, and no one answered. I banged on the door and a young lady and man came out of the office on the side. She helped me and asked that I call the number if I needed anything else. I told her I had and no one answered. She replied that she hadn’t turned on her phone yet. There are a LOT of rats that did a lot of damage to my units content. The units have no lighting inside, and the hallways are poorly lit. The rats are nasty and a real problem.
Matt E | Overall ExperienceGreat location
ANDRE B | Overall ExperienceThe lady at the front desk was very nice and helpful. Definitely made the whole process easy
Brian D | Overall Experience