I reserved unit 2009, but when I went to the unit to move stuff in it had been taken. I called the girl working on the internal and she came up to the building to see right away. She wasn't sure if the prior person had moved everything out and there was a lock still on it. So she instantly put me in one that was empty across from 2009. She got a broom and dust pan and cleaned it out for me and I got to move in right then. She had excellent customer service and a positive attitude.

it was great working with AJ

I actually moved out 10/6 and let UHaul 800 number know. Please correct it in the system.

I work until 5:30 and it takes me about 20 minutes or more to get across town, so I had very little time to access the facility in the evenings.

Awesome service and the staff were great!

Prices kept going up

CSR Killian Brown offered excellent customer service.

They took care of my needs and found a storage unit for me. Very helpful and courteous.

Facility staff members was extremely helpful , however customer support was not understanding at all when trying to figure out issue at hand & communicating best option for us on Storage vs extending rental of truck.

Thanks for the service.

Increase price on service and reason wasn't clear.

Always Friendly and helpful. You guys are great!

I loved this clean and well lit storage unit. Uhaul provided dollies for use while there at the unit. I found that to be extremely helpful. I highly recommend them.

Great Customer Service! Easy process!

Aj your the best

Krystalline Willams - hang on to her at all costs. She is a terrific employee, at least customer service wise and knowledge, mentoring, and training one witnesses that she displays to other employees

Great customer service.

The service guy was excellent. Very friendly and knowledgeable. He took time to show me the unit and how to access the unit after hours. I’ve never had customer service like this at any UHaul business

Good fortune is when you have an employee such as Krystalline who knows the business, knows the computer systems, and knows how to provide customer service while being business-like and handling all.

Halls were always dirty w/ dirt, dust, and dead bugs. Metal door holder was always loose or broken. I think these were all easy fixes that were shared several times w/ staff & management.