I was told I was paying for the '85 a month storage unit and they put me in $110 a month storage unit without my knowledge. Finally, my motorized wheelchair was stolen off of you all property and no one seems to know what happened to it I am disabled and have no way of purchasing another motorized wheelchair. The wheelchair was worth over $9,000 and it just disappeared when I went back to pick it up and no one seems to know anything no cameras no nothing that's why I rate you poor
KENNETH J | Overall ExperienceSelf Storage Units in Omaha, NE, 68134
U-Haul Moving & Storage at West Maple St
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- 4.5 Average Customer Rating
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I would not recommend that facility to anyone . The people there are very unprofessional , my unit got broken into and they weren’t bothered by it . When I called the police to do a report about my stolen property, the employees there were all nervous when the police arrive and didn’t want to talked to the officer which makes me believe they knew something about something breaking into my unit.i would not recommend that that place to anyone.
GAYLE M | Overall ExperienceUhaul made my moving experience easy and quick. U offered all the supplies needed AND very affordable! TY
KACETTA O | Overall ExperienceGreat service…very grateful
JAMES J | First ImpressionsCustomer service was great!!
LAKESHA R | First ImpressionsThank for good customer service.
Jamelle R | First ImpressionsThe lack of customer restrooms in such a large facility cannot be overlooked
Anthony J | Overall ExperienceThere was no lock inside the unit line it said there would be. The guys at the rental area were great and helped me out.
Russell H | Online Move InStaff were immensely helpful and understanding regarding our unfortunate circumstances with needing a trailer a few hours longer than expected and needing a last-minute temporary storage unit to place those items. They also understood our physical limitations and provided a ground floor storage unit. The only downside to this location is there are no customer restrooms, which is problematic when on-site for prolonged periods moving in or out.
Anthony J | First ImpressionsThe staff went out of their way to help me.
Roger J | First ImpressionsThe building had plumbing issues, the staff was working outside, the staff was so cool. They helped me out tremendously. We need more nice people in this world like all the of the employees working yesterday.
MARLENE H | First ImpressionsThey all was nice
perrion w | First ImpressionsCustomer service was awesome they really went above and beyond and solved all my problems
Adolfo C | First ImpressionsNo hassles what so ever. The staff was very professional and helpful.
Gloria K | Overall ExperienceGreat
JEROME T | First Impressions