needs lighting in all units or an outlet available - perhaps auto shut offs inside units after all when you have 10 units at once like we have had right now we only have five left but when you have 10 at once you’re paying in the same amount of money as you would for an apartment and when there’s no lighting inside the unit unit that’s very frustrating and you cannot find an outlet to reach extremely frustrating. in addition, the rent needs to be lowered. Not only that you advertise climate controlled storage and that’s BS. Every time I went into my interior storage in the summer it was 96° inside that is hot enough to ruin your items and melt your candles that’s inappropriate for what you’re charging
Mary E | Overall ExperienceSelf Storage Units in Omaha, NE, 68134
U-Haul Moving & Storage at West Maple St
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- 4.0 Average Customer Rating
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Locker broken into and not climate controlled. Price went up after move in
CHAYSE K | Overall ExperienceIt’s disappointing you have to pay more for a few more hours of access
Aiden O | First ImpressionsThe price has definitely gone up. Its almost to expensive to rent a 10x10 in this economy. I wouldn’t have been able to get it if the employee at the front desk didn’t give me a month free. If I had to store my possessions long-term, I definitely would’ve had to figure out a different route. customer service was great. The guys were reasonable and understanding all in all. I would rent from UHAUL again
Todd H | First ImpressionsEd the manager is awesome.
Melissa D | First ImpressionsStorage area hard to find and inconvenient
Samuel J | First ImpressionsChristian, Dillion and the other guys were great!
Suprina T | First ImpressionsEven though it was a rough day, beginning to end, the real team at U-Haul was very generous with their help and courtesy. I would not say the same thing about the mom and pop store in Fairbury, NE. I think it was a mower sales and mechanic shop, perhaps an auto sales place. The man that helped me there was very rude to me. However, I had a blow out less than 50 miles from loading the truck in the blazing heat on the tow dolly. Very courteous lady that helped me over the phone with corporate U-Haul. The gentleman that came to change the tire was very courteous and got us on the road quickly. While I was waiting for the mechanic to show up to change the tire I decided to call about my storage unit because I had made a reservation for a storage unit. I couldn’t get through to the store so I talked to corporate rep and he helped me out and also gave me the phone number for the storage facility manager, Edward. I ended up needing to call Edward and he politely helped me out getting everything taken care of on the business side of things concerning the storage unit. Edward was was very kind and extremely courteous to me, and I explained to him the goings on ebecause it just finally felt like a person cared. We laughed a little about it and we finally got the stuff out in storage after a 14 hour day. Thanks again Edward.
dallas c | First ImpressionsNo available storage - was given a van that was too small
gau a | First ImpressionsRented a large unit, when came to the facility one wasn’t available even though I had booked one. The carts weren’t there and I couldn’t find them, when needed to haul. The gate always seemed to be open when I came to check my unit. There was always trash in front of the building.
Julia E | Overall ExperienceWe had lost our home in the tornado of 4/26 in Elkhorn NE. Staff was very accommodating..
mike b | Overall ExperienceI've been a customer of u hauls for several years.I'll always come back to the same location.I enjoy the people very friendly.They are work with you flexible I enjoy
Paula S | Overall ExperienceYes, the employees are really, really nice there. I will always come there when I need a U-Haul my first place to go to.
Thomas W | First ImpressionsThe only thing I didn’t like is that I was told I had 24 hour access well when I gave up on my truck showing up I locked all doors then when I had volunteers to help move washer and dryer I couldn’t get back into building so I had to leave my washer and dryer in van and pay another day still don’t have washer and dryer
dotty s | First ImpressionsStaff were extremely helpful. Edward and Megan made my day. Would rec to everyone. Thank you so much
Megan V | First Impressions