Employee was very rude, he got an attitude when I did not want to take his advice. He didnt not want to hand me card that I actually put in his hand when I had to hand it back over to him. I did not know we were done, he wrote on the card left there and walked over to help another customer without saying a word, I had to ask him if we were done so I can go back to the unit, he never looked me in face he just say yea while sti helping another customer. And the elevator did not work
Sharaczar B | First ImpressionsSelf Storage Units in Philadelphia, PA, 19121
U-Haul Moving & Storage of Strawberry Mansion
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$84.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $84.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
7' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $99.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $109.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $119.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
10' x 5' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- ADA
- Rate:
- $124.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
9' x 7' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $149.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
7' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $159.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $159.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $169.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 8' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $179.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
-
![Example storage unit layout]()
Medium
13' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $244.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $244.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$254.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $254.95 Per Month
1 Unit Left!
Storage Lockers
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![Example storage unit layout]()
Small
5' x 7' x 8'- Rate:
-
$64.95
Per Month
- Lockers
- Lower Level
- Upper Level
- Heated
- Rate:
- $64.95 Per Month
-
![Example storage unit layout]()
Small
5' x 7' x 5'- Rate:
-
$69.95
Per Month
- Lockers
- Lower Level
- Lower Level
- Heated
- Rate:
- $69.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 8'- Rate:
-
$74.95
Per Month
- Lockers
- Lower Level
- Upper Level
- Heated
- Rate:
- $74.95 Per Month
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nigel and the crew there were very friendly very accommodating and tried to help whenever they could
jeffery h | Overall ExperienceOnly unfortunate thing is that the elevator was broke and our unit was on the 2nd floor, that made moving our belongings out very difficult
ARCEOLA S | Overall ExperienceStaff were very professional. Highly efficient friendly and great to work with. The facility was clean and secure. Would definitely use this facility again.
June K | Overall ExperienceGreat customer service n facilitate is very clean including the restroom
ROBIN P | Overall ExperienceNicest staff. They go above and beyond. Helpful, kind and organized. Give all the staff raises!!
David b | Overall ExperienceThis was my first time renting a storage unit. The process was simple enough and all of my stuff fit. It was also nice to see U-Haul provide so many carts and dollies for the movers to use… my stuff won’t be in the unit for the entire month. It would have been nice to have a per diem or weekly rate option instead of having to pay for a full month. Feels like a waste of money and a missed opportunity for U-Haul.
MARTINA R | First ImpressionsBig Issue: U-Haul Co.’s lack of communication (not speaking of the local staff for this part of the review). When reserving a storage locker U-Haul does not clearly state what information they will require at storage move-in DURING THE RESERVATION PROCESS or even in subsequent communications. This created a very stressful move-in at this location. –– Location Feedback: the manager of this location is the perfect bureaucrat: unshakable and unconcerned about the context of why anything is the way it is. And, unfortunately, she sometimes mumbles her words. Nothing you can point to as bad customer service, but grating to be around, particularly as the start of our experience (different city) was rough. –– Big Issue Spelled Out: 1) while reserving a storage unit there was no indication that insurance policy info would be required at move-in ALSO a “U-Haul Rental Confirmation” email indicated that insurance for the storage unit was $0.00 and offered a link making it possible to add insurance BUT again there was no indication that it was a requirement to have insurance or that specific insurance policy info would be required at move-in even though AT MOVE-IN they require specifics like: policy number, company, etc. 2) required to provide the names of two additional people; one of them with an address. –– While at least some of these requirements are listed on the website, they are hard to locate and easily missed. –– RECOMMEND: Provide explicit notice of what information will be required (not just placed somewhere on your website… perhaps an auto-email checklist?) so that it is easy for people to gather any necessary information or documents to bring in-person. As to above questions, the staff was helpful but not friendly.
ERIC B | Overall ExperienceMy overall experience was great. The monthly cost I thought was high.
Madisonon J | Overall ExperienceI really appreciate having a good facility like yours available while I am in the process of moving
Lenwood A | First ImpressionsI don’t know the names of the customer service reps who helped me, but they were absolutely helpful. Super kind, explained everything, and provided valuable customer service.
CARMEN A | First ImpressionsExperience was outstanding!
David b | First Impressions