I had transferred to this location because I was wanting a storage locker because I don't have a vehicle, so I didn't know when I would be able to get to my U-Box. When I got to the facility I tried to rent a truck just to move my stuff from the box to the locker. I have recently moved from Illinois to Arizona (the reason I needed the boxes) and switched over my license. I only had the paper copy of my Arizona license. They wouldn't let me rent a truck to literally move my stuff across the street. It is a very busy street, and the walk was minimal, but very difficult for me because of multiple health issues. I managed to move 5 things out of my almost 100 boxes because I had to walk them over. I had previously rented a cargo van from the location where the box originally was (I-17 and McDowell Rd.) before I switched my license over. I asked if I went to that location, because they had my Illinois drivers license on for, if I'd be able to rent something. They told me the license isn't kept on file. I tried everything in my power to figure out something that literally wouldn't kill me with the amount of boxes I have that needed to be switched over, but no solution was reached. I will never store with UHaul ever again once I can figure out a way to move my belongings.
JENNIFER S | First ImpressionsSelf Storage Units in Phoenix, AZ, 85021
U-Haul Storage at 19th Ave
- Storage Access Hours:
-
- Mon-Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
- Directions
- View Photos
-
Promos
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
-
1-Year Price Lock:
Services at this Location:
Customer Service Location
-
9435 N 19th Ave
Phoenix, AZ 85021
(East Side of 19th Ave Just North of Hatcher) - Open Today: 7 am - 7 pm
Storage Access Hours
- Mon-Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Customer Service Location
9435 N 19th AvePhoenix, AZ 85021
(East Side of 19th Ave Just North of Hatcher)
Hours
Open Today 7 am - 7 pm
Services at this Location:
Features Available at this Facility:
- 1-Year Price Lock
- 24-Hour Video Monitoring
- Climate Controlled: Just Like Your Home
- Drive-Up Loading and Unloading
- No Deposit or Admin Fee
- Electronically Controlled Access
- Gate Remotes Available
- Open 7 Days
- Boxes & moving supplies
- Low Cost insurance Available
- 1-Year Price Lock
- 24-Hour Video Monitoring
- Climate Controlled: Just Like Your Home
- Drive-Up Loading and Unloading
- No Deposit or Admin Fee
- Electronically Controlled Access
- Gate Remotes Available
- Open 7 Days
- Boxes & moving supplies
- Low Cost insurance Available
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Small | 50 sq ft
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
5' x 12' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
5' x 15' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$104.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 12' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 151+ sq ft
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$204.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
15' x 15' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$219.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Large
10' x 25' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$234.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$259.95
Per Month
- Drive Up
- Outside Level
- No Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Services at Other U-Haul Locations
-
U-Box® Containers
We ship across town or across the world!
-
Moving Supplies
We sell hundreds of products that make moving easier!
-
Trailer Hitches
We'll put a trailer hitch on any vehicle!
-
Propane
We offer refill and tank exchange at 1,500+ centers!
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews Work- Rating:
- 5.0
Customer did not leave a comment.
GREGORY W | Overall Experience- Rating:
- 5.0
Ms. Michelle was awesome i really appreciate her help on such short notice even at stop drop there staff was awesome and really helpful. Thank you so much
Nicole S | First Impressions- Rating:
- 5.0
Michelle L. Was exceptionally kind and courteous. I was nervous wreck; not to her knowledge but, she calmly assisted me faster and professionally. I appreciated you. Thanks Michelle I wish you all the best!
Carla V | First Impressions- Rating:
- 5.0
It was adequate
David S | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Janet B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ramon S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
XAVIER J | First Impressions- Rating:
- 4.0
Great staff at the location, made the move in process very streamlined and efficient. The unit was exactly as advertised in its dimensions. I recommend removing the very abrupt speed bumps at the drive-in entrance area. Even driving as slowly as possible, with a truck loaded with anything not completely lashed down they caused it to shudder and the contents to shift needlessly. Otherwise it was a good experience and I recommend this site for reliable storage.
TYLER N | First Impressions- Rating:
- 5.0
Easy,friendly and fast check in.
Monica S | First Impressions- Rating:
- 5.0
Xxx
Gabriel M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Alexzandra C | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
DOMINIQUE W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Stacey A | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
MICHAEL J | First Impressions- Rating:
- 5.0
Great customer service from the guys that took care of me with my U-Haul in storage
Deavon C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ruslan N | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Derick S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Dakota B | Overall Experience- Rating:
- 1.0
Everything is great except for the access hours need to be later. Other than that so far, I’m satisfied. The staff at the storage office and the employee at the truck rental place on 12th Street and Glendale was very helpful and polite.
Tracy G | First Impressions- Rating:
- 1.0
The worst experience I ever had with the storage unit. When I went to remove my items from the storage, I had rat feces and pee all over my items which destroyed everything I had in the unit. It had a real bad smell. When telling customer service in the office, Wood, I discovered regarding my unit. They had me sign a waiver saying I no longer want my property and I would no longer have to pay for that month.
Latoya B | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Jerena H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
BART D | Overall Experience- Rating:
- 5.0
Very nice to see such knowledgeable women only crew, friendly and helpful !
Johnny V | Overall Experience- Rating:
- 3.0
I moved out on 12-13-25 and received a late notice bill w/ a late fee. I was in the store location and let them know I was moving out of the unit that day thought it was handled, then I decided to follow up online w-customer service who didn't show I moved out. Once again I explained in detail, thought it was handled, then I just received the late notice bill, I called and spoke to someone & explained again. It may have been handled now. It's been a customer service nightmare for me. So much was good about my move w-U-Haul until it went awry.
joy l | Overall Experience