They run a tight ship and makes sure everyone is safe.
MARTIN S | Overall ExperienceCustomer Reviews
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- 4.0 Average Customer Rating
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They run a tight ship and makes sure everyone is safe.
MARTIN S | Overall ExperienceNONE
ANTHONY L | Overall ExperienceMy experience with Solo Storage has been great. The staff and the facility were excellent, thank you for everything.
MARIQUE B | Overall ExperienceDid not end up getting unit. It was way to small for what I needed
Shannon T | ReservationTy for the safety of my Belongings, a couple bumps along the way but Nothing that would stop me from using them in the Future. Ty
KAREN J | Overall ExperienceHad mice destroy hundreds of dollars in electronics and then when I asked what they were gonna do about it they said nothing and then they lie and say that they talk to u when they didn't and try and charge my mother in law's bank card horrible service and I won't recommend using this storage facility
RODNEY S | Overall Experiencetotal Awesome, Secure, Loved the gate security.
WILLIAM S | Overall ExperienceCalled to pay bill and was told to" shut the f up" and then hung up on...I wouldn't recommend this place to anybody after how they talk to and treat the customer
KEVIN W | Overall ExperienceGreat facility!
JEFFREY C | Overall ExperienceLeft my car here for winter storage was a great place.
DENNIS B | Overall ExperienceI was mostly satisfied with the units but for the cost, I shouldn't have to worry about my items being destroyed by mice. I agreed to insurance not realizing it only covers burglary which isn't said when signing the contract. The biggest problem was mice. I had a very expensive mattress and multiple boxes with contents chewed and ruined from mice. For the cost and being an indoor facility, I would expect a more proactive approach. I did not visit the unit often to know mice were such a problem. The fact that I had to pay for a full month even if I moved out a few days into the month was a problem. I understand it may be complicated refunding tenants, but there should be a better solution than charging for a full month. Even only paying for a week would have saved me a lot of money. The staff was always polite so that was the nice part of using this facility.
CYNTHIA P | Overall ExperienceSolo storage went above and beyond sending me emails my bill was coming due and making polite phone call reminders when I forgot! Very pleasant to work with!
ELLEN K | Overall ExperienceCouldn't use your storage- affordability reason, thought this was U-Haul Center, I get one month free storage for renting a uhaul truck. Receptionist was nice. Disappointed, twice no medium boxes
LINDA E | ReservationGood job
LYLE W | ReservationSorry I never end up getting the storage unit but the price and size was good.
Darren Z | ReservationIt is nice.
THERESA C | ReservationBackwards way of doing paperwork
JOE R | Reservation