Highly recommend. 5stars
David M | Overall ExperienceSelf Storage Units in San Juan Capistrano, CA, 92675
U-Haul Moving & Storage Of San Juan Capistrano
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Monica was especially helpful. Great customer service.
RHONDA C | First ImpressionsEvan @ SJC facility was totally on w/it! He answered my questions got me a great unit to fit my needs. thanks!
Chris R | Overall ExperienceThe only concerns I had were my billing experiences. Charging me for a unit that didn’t belong to me and not refunding me my money.
Jamie K | Overall ExperienceThank you!
Timothy T | Overall ExperienceEthan was so respectful, kind and very organized and quick to give perfect answers to any and all questions. He made everything go so smoothly with no stress. If I still had my business I would hire Ethan and put him in charge of everything. What a pleasant experience.
PATRICIA S | First ImpressionsThe prices were not what I was quoted for storage unit or truck rental . Uhaul ereased my reservation for storage and I was told they would waive additional day charges for truck because I had the delay through no fault of my own. Employees were very professional.
Alyson R | First ImpressionsEverything went well but I have to return as I did not closed the unit correctly. I do not know if it was my fault but struggled closing. Next day when I went back as instructed by email the closing Mechanism worked perfect. Also I wasn’t explained the proper procedure to enter and leave the facility the first time by a very nice young employee. The second time a nice young lady explained well I am fully satisfied
Elias C | Online Move InI am very pleased with the new staff you have. Yesterday Monday, around 1pm, a very nice young man ( he is blond, tall and thin) help me and gave me all information I needed it. Sometimes this process of moving and opening/closing storages can be a bit overwhelming but he made it smoothly as possible! Thank you!!!!!
Antoinette M | Overall ExperienceClean - easy parking - plenty of carts - nice security - good extended hours
Michael Y | Online Move InThe facilities are clean and very secure. The staff was always very helpful. Good pricing as well.
Barrie S | Overall Experience