I had a good experience with this storage company, however when I went to pick up my items out of storage the facility smelled HORRIBLE! It smelled like dead mouse or rat was in the building. I inquired about it and Stephanie stated that it had smelled like that for a few WEEKS! A FEW WEEKS IS INSANE! As a result all of my furniture and clothing smelled like A DEAD RAT! That is UNACCEPTABLE! They didn’t offer a discount or anything. Literally EVERYTHING had that horrible smell. If I hadn’t picked up my things I would’ve never known.
DOMINIQUE J | Overall ExperienceHamilton Self Storage Rasco
870 Rasco Rd E, Southaven, MS 38671Customer Reviews
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- 4.5 Average Customer Rating
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I had a good experience with this storage company, however when I went to pick up my items out of storage the facility smelled HORRIBLE! It smelled like dead mouse or rat was in the building. I inquired about it and Stephanie stated that it had smelled like that for a few WEEKS! A FEW WEEKS IS INSANE! As a result all of my furniture and clothing smelled like A DEAD RAT! That is UNACCEPTABLE! They didn’t offer a discount or anything. Literally EVERYTHING had that horrible smell. If I hadn’t picked up my things I would’ve never known.
DOMINIQUE J | Overall ExperienceEverything was excellent. I had to privilege to use the storage unit for over 10 years before Hamilton Storage operated under U-Haul franchise. Only problem, is that I vacated the unit 61 on Rasco. Everything has been cleared and cleaned out. My credit card has been charged for another Month (JAN2025). I would like for the charge to be reversed credited back to my card. I do not have automatic payments enabled.
CARL A | Overall ExperienceFirst rate experience! Staff dealt with changes and requests flawlessly!
kevin S | Overall ExperienceFriendly staff and affordable prices!
ADRIAN A | Overall ExperienceNice storage facility! Stephanie was always courteous and helpful! I would definitely use this facility again if needed.
Shannon D | Overall Experience