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Catrina B | First ImpressionsSelf Storage Units in Southaven, MS, 38671
U-Haul Moving & Storage of Southaven
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I’m glad to be there
JOHN A | First ImpressionsVery well manahed
JAMES J | First ImpressionsThe staff at the store were ALWAYS nice .
Christopher G | Overall ExperienceAfter taking my items from unit 1089 I had ROACHES in my boxes which is disgusting and I had to get rid of a lot of things in fear I would bring them in my home. Which while unpacking in my BRAND NEW HOME I KILLED SEVERAL ROACHES AND HAD TO RUSH MY ITEMS TO MY GARAGE AND DUMP ON THE GROUND just to unpack HORRIBLE EXPERIENCE staff is RUDE and unhelpful
MARSHA F | Overall ExperienceI love everything about UHAUL I have been using them since 2016 I have never had a bad experience with them always nice and friendly customer service they help me with my reservation for my truck my move in to my storage thanks UHAUL
Geneva L | First ImpressionsIt was great and easy to get a storage unit. The employees were helpful and polite.
SHARON V | First ImpressionsRates changed without being notified and when I called to speak with someone she was a Lil rude and unprofessional. I don't like unexpected charges.
TAWANDA P | Overall ExperienceNeed extended access hours without the excessive fee. Some people need to be able to access their unit at any time and should not have to be charged extra for it. Word of advice, just charge extra on the front end to allow 24 hour access to one’s own personal belongings. U-Haul is virtually holding tenants property hostage because they can’t afford to pay the extra for 24 hour access. Not fair!!! Other than that rant, everything else is a ok!!!!
Vernon C | Overall ExperienceIt would be great if you could get professional, well groomed employees and keep them. Instead i have seen numerous employees thats no longer with your company in the pass 2 years its unbelievable.
Shelia N | Overall ExperienceFacility was fine I’ve never had an issue with them. But I just recently moved all of my belongings out and at the time when I got the storage unit my bedroom set was only a couple of months old. With that being said I had a supposed temperature controlled units but one of the side rail boards for the bed framed was warped as if it had been exposed to moisture. Other than that all of my items were fine.
Tashara G | Overall Experience