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RICHARD O | Overall ExperienceSelf Storage Units in Stephens City, VA, 22655
U-Haul Moving & Storage of Winchester South
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Everything went smoothly. The facility was clean and well maintained.
Laura C | Online Move InReally have no complaints, the move itself sucked as I did not hire anyone. But the truck was great and ended up renting a storage unit that was perfectly clean and easily accessible.
maryily s | First ImpressionsThank you
Nicholas H | First ImpressionsI leased a unit for over five years and never had a problem gaining access when I needed to . The Staff was always friendly when I came and went also . The unit kept my belongings dry and was always secure ! I would highly recommend U-Haul to anyone looking for a clean and secure place to store their items ! Rick DeHaven
RICHARD R | Overall ExperienceGood experience. Never an issue. Friendly office staff.
LESLIE A | Overall ExperienceI just wished they had cameras on site. My personal items were stolen from my storage unit 3327
Linda B | First ImpressionsOverall I was provided with good customer service. Following our last 24hrs. I I was sick so it took an additional day to clean out. While going through our items we found damaged goods do to mice. After cleaning out the storage container we did find a mouse that excepted out the front door.
BRIAN L | Overall ExperiencePlease advise when the security gate will be operational and what our code is to enter through the gate.
Mark G | First ImpressionsGuys were great, very friendly and extremely helpful!
Nancy G | First ImpressionsBecause after the delivery dates, the money was taken from me, I called and they said they would send it back, the refund did not come, shame on me.
Berk D | Overall ExperienceJohn was a HUGH help in getting my belongings out of my unit and with renting the U-Haul to do so . He was very friendly , helpful and HONEST . I wish I could say the same for the GM Gabby Sanchez . She first refused to take a payment from me the prior month when I explained to her that I was not going to rent for the next month. (She said bc they don’t “take partial payments any more ) which I understand , however she went on to tell me that my balance was due in full on Feb 1st or my unit would be sold at Auction which was NOT TRUE . She also never bothered to mention to me that I could make a settlement payment and save myself almost 200$ bc I was moving my things out anyway. In fact my unit was NOT going to be auctioned until MAY . So I had plenty of time if I needed it. As a General Manager of a business the first rule should be HONESTY, INTEGRITY and FRIENDLY. She proved herself to be none of these things. People like John the assistant manager are who we need to run our businesses . Thank god for him !
lisa j | Overall ExperienceEveryone was super nice/helpful, especially Gabby! She even listened to me and helped make me calm in a stressful situation. The U-haul facility on Tasker Road, Stephens City is TOP NOTCH!
Bonnie O | First ImpressionsThank you!
RUSSELL A | Overall Experience