Staff was excellent, so friendly and helpful. I always felt safe and secure there as well as my mom's belongings being safe. Loved that the storage was inside a building. The alarm is obnoxious but I am sure you already know that, lol.
Christine T | Overall ExperienceSelf Storage Units in Victor, NY, 14564
U-Haul Moving & Storage of Victor
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$234.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
Sustainable Drive Up Storage
-
![Example storage unit layout]()
Large
7.5' x 23.5' x 6.8'2-3 Bedroom Home
- Rate:
-
$239.95
Per Month
- Vanbody
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $239.95 Per Month
Indoor Storage
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This storage space in Victor, NY revived our faith in uhaul. Our previous space in Worcester MA was robbed repeatedly, they were difficult and rude. We had to have the manager at this location call to get them to close our last account after repeated messages. Not to mention the 19 phone calls, 3 locations, a customer service representative hanging up on us for 1 out of state truck rental. We were called 4 hours into the next state and they called to tell us our tow was unsafe. No response from anyone at uhaul management for the absolutely abhorrent costly experience we had with uhaul in MA. Thank goodness for Mackenzie and her team or we would never have anything good to say. Still disgusted by how we were treated after 5 plus truck rentals and almost 2 plus year of storage. We have spent thousands of dollars and you caused us pain suffering and a huge loss of family collectibles and art. Shame on you
Ann R | Overall ExperienceThe facility was very clean and nicely accessible. The staff was helpful and accomodating. It was a very pleasant experience and we will definitely be using this service and accommodations in the future. Being able to rent a truck and store items where we are returning the rental truck made the experience very efficient.
Steve B | Overall ExperienceCould be a bit more price conscious
Tiffany B | Overall ExperienceGreat service, clean and environmentally friendly! only suggestion is to add lighting in the unit... had to remember to bring flashlight..
maria v | Overall ExperienceFor temperature control storage I'm not sure why it has to be over a hundred dollars more for 5 less feet than other storage, but for people that want secure indoor metal siding storage I can justify a higher cost b7t not that much.
Aimee K | Overall ExperienceI didn’t have to deal with anyone in the office so I can’t attest to those questions, I will say that I was disappointed when I reserved a unit only to arrive and find out that it was 2 units instead of one. I knew it was a short term issue for our family, so we kept the split units but it was pretty inconvenient and I’m shocked that I did not receive a phone call about it.
JESSICA M | Overall ExperienceThe woman who was behind the desk was helpful and friendly. Excellent customer service. I wish I would’ve wrote down her name. Great experience.
CHRISTOPHER C | First ImpressionsI was stressing about what to do with the contents…saw the sticker and problem solved.
Carol O | Online Move InMcKenzie was awesome. Check-in process with two keypads is a little cumbersome, you probably hear that a lot.
Joey C | First ImpressionsThe staff member on duty was very polite, friendly, professional and answered all my questions.
Theresa C | First ImpressionsMackenzie provided excellent customer service and was knowledgeable in addressing all of our questions.
Scott L | First ImpressionsI’m not happy that the unit type I asked for was not provided and instead 2 units were provided. This was not helpful and not communicated to me. I’m unsure how or why this really happened. I was told that it was because they didn’t have the unit chosen as an online check in choice, but that was not clearly stated and when I received a text to do it online, why would I think that would make a difference in what unit I was given? I’m super disappointed and not sure I will keep my stuff here after this month. Which makes more work for us now, and is very frustrating
JESSICA M | Online Move InMakenzie and her team were great…the only issue we had was that the storage unit was on the second floor…a long walk to the back of the facility! If there was access through the rear of the building that would not be nearly as bad. We went into it with our eyes open so it wasn’t their fault at all. Thanks!
Merrick S | Overall ExperienceAfter completing on line check in process and providing photos of drivers license multiple times I had to register at the desk and go through the exact same process with photos. Also, no explanation was previously provided about having to use two different keypads to enter the facility and then the facility keypad required me to enter the code 3 times before it worked. If you offer a 24/7 virtual check in process then the tools you need to use to do the checkin in need to work.
Robert M | Online Move InWaiting to the last minute to tell me there is no elevator to the second floor was disrespectful and very unpleasant.
ROBERT T | Overall ExperienceChuck and his colleague (apologies I cannot remember her name) were amazing. Super friendly and very helpful getting us checked into our storage unit and truck return. Thank you
James B | First ImpressionsRude staff. Such. Rude. Staff. Won't be back due to that
SAMANTHA D | Overall Experience