Self Storage Units in Waterloo, IA, 50702
24/7 Self-Storage  |  Self-Service Location

U-Haul Storage of Waterloo

43 reviews

1923 E Mitchell Ave   Waterloo, IA 50702

(319) 291-6668

Storage Access Hours:
  • Mon-Sun: 24 hours

Move-In Online or Visit Customer Service Location for In-Store Assistance

Customer Service Location

  • 3633 University Ave
    Waterloo, IA 50701
    (W Of Greenhill Rd)
  • Open Today: 7 am - 7 pm

Services at this Location:

Contact Us

(319) 291-6668

1923 E Mitchell Ave
Waterloo, IA 50702

Services at this Location:

Customer Service Location

  • 3633 University Ave
    Waterloo, IA 50701
    (W Of Greenhill Rd)
  • Open Today: 7 am - 7 pm
Storage Access Hours
  • Mon-Sun: 24 hours

Move-In Online or Visit Customer Service Location for In-Store Assistance

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Features Available at this Facility :

  • No Deposit or Admin Fee
  • 24-Hour Storage Rentals
  • 24-Hour Access
  • 24-Hour Video Monitoring
  • Drive-Up Loading and Unloading
  • Electronic gate access
  • Personal Access Code
  • Indoor Storage: Twice the Protection and Security
  • A Room for Every Need
  • Your Lock/Your Key
  • Affordable Rates
  • Package Signing & Receiving
  • SafeStor Protection

View All Features

  • 1 Month Free:
    Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
  • No Deposit Or Admin Fee:
    No Deposit Required and $0.00 Admin Fee

What Is Online Move-In / Rent Now?

  • Complete Move-In Paperwork Online
  • Pay 1st Month of Rent Today or Tomorrow
  • Recieve Unit # and Access Code Immediately
  • Skip the Counter and Head Straight to Your Unit
  • Free Lock (Worth $11.95!)*
Video thumbnail

U-Haul Rent Now Video

Not ready to move-in today or tomorrow?

Reserve a room for a future date. Make no payments until move-in.

Available Units (All Sizes are Approximate)

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Indoor Storage

Indoor Storage

Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.

Small | 50 sq ft

  • Example storage unit layout

    Small | 5' x 5' x 10'

    Interior 1st Floor Street Level No Climate
    Miscellaneous Storage (up to 2 rooms)

    Free Lock with
    Rent Now

    Rate:
    $44.95
    Per Month

    Free Lock with
    Rent Now

    $44.95

Drive Up Storage

Drive Up Storage

Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.

Small | 50 sq ft

  • Example storage unit layout

    Small | 5' x 5' x 10'

    Drive Up 1st Floor Outside Level No Climate
    Miscellaneous Storage (up to 2 rooms)

    Free Lock with
    Rent Now

    Rate:
    $44.95
    Per Month

    Free Lock with
    Rent Now

    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!

Large | 151+ sq ft

  • Example storage unit layout

    Large | 10' x 20' x 10'

    Drive Up 1st Floor Outside Level No Climate
    4 Bedroom Home or larger (2,000 sq. ft. & above)

    Free Lock with
    Rent Now

    Rate:
    $109.95
    Per Month

    Free Lock with
    Rent Now

    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!
  • Example storage unit layout

    Large | 10' x 30' x 10'

    Drive Up 1st Floor Outside Level No Climate
    4 Bedroom Home or larger (2,000 sq. ft. & above)

    Free Lock with
    Rent Now

    Rate:
    $129.95
    Per Month

    Free Lock with
    Rent Now

    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!
    2 Units Left!
    Rent Now to Secure Your Room!
A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

Storage Customer Reviews

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Average Customer Rating

43 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Customer did not leave a comment.

LaTisha N.  |  First Impressions 
Rating:
5.0

Had the best experience with your employee bryan or bryant super friendly an knew how best to handle my he took time to find out

TERESA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sue B.  |  Overall Experience 
Rating:
3.0

Gate doesn’t secure entrance and Not enough room to maneuver uhaul when unable to use the side that the gate is broken on

Whitney H.  |  Overall Experience 
Rating:
5.0

Very great customer service skills and were very informative and knew their job.

GRacia S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Becky B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

veronica B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Aimee D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Xanadu L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jasmina D.  |  Overall Experience 
Rating:
1.0

Horrible customer service put me in a inside unit the card didn't work they didn't try to accommodate me in any way I paid for a 10 by 10 they tried to put me in a 5 by 5 when I got frustrated with them they hung up on me and refused to give me a refund until I lost it I'll never recommend u-haul to anyone the guys name was Devon at the Waterloo Iowa location I'll never use the service again

Shylandra M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Holly W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN S.  |  Overall Experience 
Rating:
1.0

Reserved a unit, paid for a unit, signed contract for unit, had to buy specific lock for unit, but never was able to even get in unit. It was locked when I arrived. Then after 5 hours loading, then waiting then going home and unloading everything. I wasted half a day, money, and all when I'm trying to move my family. You cannot get ahold of anyone even if you try calling University, "managers cell" posted on entry panel, 1800 number, and even customer service. Then when I talked to someone locally they said they'd would talk to manager and call rite back... nobody ever called... after being on hold on 2 cells one to cust serv. and one to general unit assistance i got threw after 43 minutes. Only to find out i have to go back into the shop to cancel and get my money back. Completely dissatisfied, was going to rent a large truck for 3-4 days and another unit when a large became available. Not that anyone will care but the few thousand dollars of potential business i had will be going elsewhere and i will suggest to anyone who asks that they not use uhaul.

Joseph N.  |  First Impressions 
Rating:
4.0

Would rent again!

Jody k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos B.  |  Online Move In 
Rating:
5.0

Customer service at initial rental was excellent.

Eric H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DANIEL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sue B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TANNIAAH S.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cortge P.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

chirstina d.  |  First Impressions 
Rating:
5.0

Very satisfied

RICH S.  |  Overall Experience 
Rating:
2.0

When I called to inform I was cleared out of storage unit, I was told to leave key/lock in storage & I would no longer be charged. Two months go by thinking i was in the clear, & now take my money?!

Kiley L.  |  Overall Experience 
Rating:
5.0

Did a great job, very pleased.

Scott F.  |  First Impressions 
No reviews have been submitted for this location.

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