They literally called the cops on us. I originally wanted to pick it up at a counter to avoid such complications, but UHAUL changed it last minute as this was the only location with a 15 foot truck. The morning of I got the app downloaded with great difficulty and I thought I'd just figure out the check in process when I got there. When we got to speed bear repair we started the check in process where it has us take pictures of my license and we began trying to figure out which Uhaul was ours. I placed my license on a nearby trailer to take pictures of the front and back and we opened the back of a nearby 15' truck to see if it had the dolly we reserved. It didn't have it so we looked in the back of the other trucks to see if maybe they had left it in another one. At this point the cops arrived. She asked us why we were there and we explained we were getting a rental. We had to wait until the shop owner showed up - at first it was an employee. He began chastising us telling us we had no right to look in any uhaul that didn't match our vehicle number. We hadn't gotten to that point yet but okay I now see what he was talking about. Then we had to wait for the main owner to come in. He was understanding and even apologetic and we then were able to move on, figure out how to get our keys, and then move on our way... still with no dolly. I'll give at least two stars because the truck was there but next time hopefully we can do it without having the cops called on us.
Kyle R
Speed Bear Repair Custom LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Campton, NH 03223
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Customer Reviews
- 3.5 Average Customer Rating
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The U-Haul agent was great to work with, very knowledgeable and thorough.
patrick wEven though it was late I received guidance through the intercom from the proprietor.
Bret KDrivers side had a leak 1/2 in. ice indoor handle. Truck not ready. waited 45 minutes to depart.
KATHERINE DNot being able to leave a vehicle at the location is a major drawback. There’s multiple cars in disrepair on the property that look like they’ve been there a long time! if one or two of those were removed there would be plenty of room for the occasional U-Haul customer to park for a day while using a rented truck. I will probably rent elsewhere in the future because of this. Also it was also not advertised before renting from this location that I could not leave a vehicle.
BOND W