The Lacey Express location was great! The Agent working was incredibly welcoming, and seemed happy to help me, and willing to listen to me complain about the Lewiston Speedway location. I wish I was able to score the Lewiston, Idaho location at speedway storage, the facility was disgusting, The agent working there skipped me to help out an "easier" customer, and made me wait 30 minutes just to inform me she didn't have the truck that had been reserved for me, days before. She then offered a larger truck that would not work for me at an insultingly minor discount. She then told me about the Moscow location having a truck that would work for my reservation. She lied when she told me it was 20 minutes away, setting me back 3 hours. Lacey Express was great, but I will NOT be going to the Speedway storage location, and informed my company to not send anyone there
LEVI N
Lacey Express LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lacey, WA 98503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I don’t understand how I can pay for insurance through U Haul and then when a literal force of nature happens and a tree breaks the glass on a side mirror, I still have to pay $250. The insurance they offer is a scam.
LINDSEY TStaff was extremely helpful. If ever I need to move again, this is the place I will get a truck from.
BARBARA HI use this location two to three times per year. The staff is always easy to deal with, friendly and knowledgeable. The equipment is well maintained and always ready to go when I arrive.
SAMUEL SNever was here, dropped off in LV NV. She had another dude actually pull it to SEA.
TRAVIS D