We use this location frequently and they have excellent service and are very friendly.
PAUL L
Jus Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, NC 28315
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Customer Reviews
- 4.5 Average Customer Rating
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Many UHaul rentals over the past years with college kids and many moves place to place, but this was the absolute worst. The spot that I most typically rent from didn’t have the truck that I needed so this place was an alternate. If I had known how bad it was going to be, I’d have rescheduled this move entirely. Not exactly the friendliest people, felt like I had committed a carnal sin by entering when only one person at the time was permitted. I had no way of knowing that someone was already in there with the TWO people working, i hope you got that. And let’s NOT mention the screw up with the bill adding gas charges, etc to the bill when I had in fact refueled the truck. I have never and would never do such a thing. This trip was for humanitarian purposes helping a family that had fallen on bad times so I knew that it was going to cost me to do a good deed and was ready for that, but not an inflated and incorrect bill, and still haven’t heard from the dealer to offer apologies. So much more to say about this particular dealer but I’ll leave it at that and hopefully never have to use them again
JERRY CSee above
EMMALINE HNo one there for drop off, dirt and gravel lot. Site closed at noon! Never used the app much until the return. Took about 30 minutes to follow directions, take pictures and submit. I should have gotten paid since I did the work of an employee, just like self checkout, terrible! Only needed truck for 2 days, had to pay for a 4 day rental. Returned early, thought a discount might be given or refund of some funds, nope. Did all the work for the return, no one to help/assist after paying a over $800 for the rental. What a huge disappointment. We even agreed to drive 16 miles further to drop off for a discount. We thought someone would be there to accept the return.
CHERI PThe uhaul i was give we found trash inside of it and the tires were very unbalanced the truck leaned to the left straight into traffic was very dangerous driving it the uhaul kept over heating and the ac was almost always out the whole ride so was dying of heat in it the brakes hardly even worked so had to start stopping earlier then need be to prevent hitting someone I hope they fix it before giving that uhaul to someone else cause it was dangours and even still after me telling them they still charged me extra when I should have gotten at least half refund due to it was a safety risk even driving that thing I only started noticing it after I left and was on my way to Alabama had a 8 hour drive ended up turning into a 13 hour because of the issues with and and ended up using 92 extra miles due to I was trying to avoide highways so I would not crash with how much the truck would turn to the left. My arm was killing me the whole ride. Please dont use this place they do not check there uhauls or keep them up to day they a cheap terrible trucks but make u pay a bunch of money for something u are risking ur life in driving. Also the front fender was legit ZIPPP tied onto the uhaul to keep it from falling off so that could have fallen off any second and with all the issues it was probably a set up to make me end up paying more money then I already did for a dangours uhaul truck please fix it before letting someone else use it. I should sue them for risking my life and giving me a truck that had a bunch of very dangours issues that could have caused me my life.
ALEXANDRA S