Brittani was very helpful and very nice to work with!
Kenny H
E Z Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Abingdon, VA 24211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Clerk did not appear to speak much English. Had to find the drop off key return on my own.
JUDITH SI made a reservation at uhaul.com for a 6'x12' trailer and declined all coverages including "SageTow" during that process. Upon arrival at appointed time, there was no one there to handle the transaction so the convenience store clerk called someone who said he was 30 minutes away and could I wait. He then called back and assigned a trailer number I could hook up. I had to move a 26' truck to get to that trailer and hooked up the trailer alone. I asked the clerk if she needed to verify the trailer number, etc. and she just looked out the window and said it was fine and I could leave. I received an email receipt about an hour later and the "SafeTow" charge of $25.00 was added to my bill and charged to my credit card. I replied to the receipt email complaining of the charge I did not authorize and I did not sign the receipt. I also called back to the store and spoke with someone who said they could not resolve it and Uhaul would fix it in the morning. My issue is still not resolved.
Jonathan HI dropped off after hours so I didn’t speak with anyone. There were no security lights & no clear place to park.
APRIL MRecommend for 4 UHaul vans only, the hillside parking area is not 100 percent safe to park trailers. I should have returned the trailer to the Lee Highway location or Bristol location
KEVIN D