Perhaps sensitivity and customer service training, and some sort of oversight to help the location conform to the higher level of quality we usually get from U-HAUL. The truck had performance related issues and was filthy. Unrelated to the location itself, the U-HAUL app would not work for self-check in, however, the individual at the location was not only not helpful, but accusatory and disengaged. They canclelled the rental and started over, however, they would not permit us to use a client's credit card, which it turns out was not proper procedure.
Dave W
Arlington Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Akron, OH 44306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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TAMMY TThe setup of having to go to the office for the trailer park and get the keys out with old combination locks is odd and wasn't the most user friendly. Either dealing with a person or having newer lock systems would be better.
Erin MThe location was fine. Using the web sight to book a rental was frustrating
DAVID RThe steering is terrible. Feels like bad alignment along with bad bearings, struts, or something along those lines.
Pelle S