First off this is a car/ junk storage area. Only saw one or two trailers belonging to uHaul at the compound. Dropped trailer off Friday and one gentleman out in the yard directed me to park the trailer. The next day I came the business was closed, Saturday, unbeknownst to me and dropped off truck that morning. Being that no one there I had resorted to the online check in/return and what infuriated me was the “convenience fee” of $20.00 was being charged regardless, to use the online check in to return the truck. Well not my problem that the premise happens to be closed on Saturday and I have to return the equipment on the weekend. This is wrong on all levels to charge a “convenience fee” for what. That should be waived and charged to the business as being closed. Anyways all went well to trip from Texas to Georgia. Except the returning was ridiculous and the charges for “convenience” fee and the location was questionable.
MICHAEL O
Paint Pro Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, GA 31707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Brett WThe place was amazing, people were friendly nice and very helpful. The trailer had some issues. It was clean and new tires and maintained but It had a sway when driving.
KATELYN MKatie at Paint Road is absolutely wonderful. She is very knowledgeable and really takes good care of me anytime from Towing to U-Haul and County. Five stars definitely!!
Robert MCustomer service was great. Truck was not maintained well. No AC in the truck!! 90 degree day! Thought I was going to pass out!!!
Abigail U