When placing the 5x8 trailer on my hitch the service person scratched my bumper in 3 places. I watched him do this on my reverse camera and immediately got out of my truck to tell him what I saw. He remarked that he didn't think he made the scratches. Once the hook up was completed I pulled up to the office and told the lady in the office and she came out and took pictures. When I returned the trailer the next day she gave me a number to call but no one will pick up. I would like to speak with someone from UHaul about this incident. I would like to keep using this UHaul location in the future but I need to know they will be more careful.
William T
Paint Pro Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, GA 31707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fantastic
DAVID LGood morning fantastic best service as always
DAVID L(One minor thing to mention, I recently rented a truck {again}. Upon entering, I was met with a STRONG smell of spicy food. I thought the prior user ate in the truck. I left both window slightly open that night to eliminate the odor. This helped. During my trip, I found a half-eaten slice of pizza under the driver’s seat. My suggestion/request: please check each vehicle thoroughly after each customer’s use.
PHYLLIS ASpecify on app that customer will have to confirm odometer and take pictures before dropping keys in box
Dallas P