I paid for a dolly and it wasn't present at pickup. I had to wait 2.5 hours for uhaul to open, call, and then was told there were no dollies at that location. I was sent across town to pick up a different one. Very inconvenient in the middle of moving day.
Catherine M
North Albany Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, OR 97321
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Process of picking up truck was unclear. App would constantly cycle through old menus without clearly stating what the expectations were.
Jarrett KThe truck itself seemed to have issues, luckily I only needed it for a short trip. But the transmission seemed to need work. Also the radio didn’t work, again not a big deal since I was driving a short way but it would start beeping and changing modes or flashing the clock randomly, it was distracting.
Holly RNothing
CANDACE MThe truck was in pretty bad shape. Customer service was good, but the truck needs replaced really.
NATHANIEL M