BMC AUTO RENTAL WAS GREAT!! Uhaul was not. UHaul notified me one day before my reservation of a change in my pickup location several miles further from our home, which was an inconvenience. The vehicle I rented was not returned and Uhaul did not make a similar sized vehicle available in my area. Only option was to wait an hour+ to have one brought to the location. A smaller vehicle did become available but UHaul would not allow for the one way rental we desired and had originally planned for. The additional mileage (approximately 80 miles) and the extra gas added costs we did not anticipate. Our understanding was that Uhaul would not provide any credits to offset the additional costs incurred by us through no fault of our own, which was regrettable.
CLIFFORD P
BMC Auto Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, KY 41001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck seemed to be in need of maintenance. A/C did not work and truck was very loud. I’m guessing a bad muffler. Truck got the job done, but I wouldn’t have trusted it for anything other than a short local move.
BRYAN MRenting the U-Haul was very simple. We loaded up everything in the 90 degree heat. When I tried to start the U-Haul it wouldn’t start. Fortunately someone stopped and had jumper cables or else I would have been very upset.
JOHN AThe windows leaked and we got really wet
ANTHONY DNever had a rental problem here.
JANICE B