I’ve used this location twice and on bot occasions the phone app did not recognize the location. Not a problem since I picked up during business hours, but would not trust the truck share option if it were an after hours pickup.
BRYAN M
BMC Auto Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, KY 41001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The person who checked me in wrote up my contract as an In Town rental even though I specifically said that I was renting the truck to take it to Richmond, KY. I did not catch it until it was too late. This was my worse experience ever with U-Haul. I was charged an extra $280.00. I’m done with U-Haul!
lindsey cI reserved an appliance dolly and confirmed it 3 different times; however, it wasn't available when I picked up the truck. Even though it was an oversight, Mark was amazing getting one to BMC and delivered it to me. We were already past the need for it but he did everything possible to correct the position.
Tina FIt was easy and smooth. Everything went as planned.
Carla JMatt and his team are amazing! Quick check in and pickup, drop off was easy as well. Very happy to have a quality rental location in Alexandria.
Joel F