Was supposed to pick trailer up at 1:00PM. They were closed & didn't show up until 1:15PM. The 1 clip that holds the ramp in place, was broken. Had to put ramp in box of truck. The 2 back tires were almost flat, didn't notice it till I had loaded vehicle onto the trailer. Luckily had air compressor near by. 1 had 15lbs & other one had 25lbs of air in them. Not very pleased that I had to do all this stuff to use a rental trailer. Good think I noticed the ramp clip was broken, wouldn't been too pleasant to have it fall out & cause an accident as I was driving on the freeway 😡.
Mark W
A And A Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, MN 56308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were rude when I called to drop off and the lot wasn't plowed so I couldn't park trailer in the requested place. The people the day prior were very decent
JENNIFER RThe employee was kind and helpful and answered our questions. The location was easy to access. No complaints about the drop off location.
alana qI never went inside so I do not know if it was clean and inviting. I dropped my vehicle off as they were closing but the attendant was nice.
JEFFREY AHad no idea that there would be no one at the location to help me pick up the truck. That I would have to go to the website to set up an account to get a code to unlock a box to get a hey to be able to get the truck and play a game of “escape room”. Because I was in a hurry to get the truck Saturday to get back to the house to meet people who were helping us move I did not write the start mileage not see how much gas was in the truck to start. We did not drive it far just in our little town, so I would be surprised if it was over 20 miles. But what I was surprised was putting over 13 gallons of gas in to fill it up. That tells me that it was not full when I got it. It will be a long time before I use UHaul or at least I will be U Haul Beware.
Lee W