Open sign was on, but agent was off the property and door was locked you arrival. Agent did not have moving pads available and referred me to another location in town called Shutters. Shutters staff was pretty rude, and didn't want to go look for the pads I had paid for, but he ultimately did, but only has 6 instead of the 12 that were paid for. The attendant just tossed them in the back of the rental and slammed the door as if my business was an inconvenience. The truck was clean and in good shape.
Todd D
A And A Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, MN 56308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First my reservation wasn’t in the system and second the key wasn’t in the lock box. Uhaul had to call the owner to come and get the key, which was in the drop off box. Not impressed.
LINDA GDid a fine job the location is what it is
THOMAS SNo complaints about locations. But I made online reservation. Two days prior, I see somehow the date, time and location had changed. I phoned in and had it rectified. Other complaint is the app did not allow me to do check out. Luckily it did give me the code to obtain key. When app didnt work, we just took the vehicle.
RODERICK RWas a a great experience. Very helpful and accomodating.
MICHAEL K