The lock box where the key was left was unlocked. The truck was also unlocked. Mobile check in is a major pain.
Trailer Rental & Towing in Algona, IA at Chrome Truck Stop Inc
Moving to or from Algona, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Algona, IA 50511 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Algona, IA
Cargo trailers in Algona, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Chrome Truck Stop Inc!
Utility trailers are perfect for towing large or oversize cargo in Algona, IA 50511. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Chrome Truck Stop Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Algona, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Algona, IA online today!
Trailer and Towing Supplies
I felt I was getting ripped off, and the services compared to Minneapolis it's 20/80. Too bad they are the only authorized U-Haul rental location here otherwise I will never rented from them.
The trailer was clean but the running lights didn't work on it.
At this location it took a long time to check in due to computer issues. The lady waiting on me bounced from the computer, IPad, to a phone. It was the longest time to check in, probably over 30 minutes all due to computer issues. I've used Uhaul several times over the past ten years and never had such a long check in. Someone from the IT Dept needs to go to that location and figure out the issue. This is the only issue causing them not to have an excellent rating. It was frustrating for us and the two workers trying to figure everything out,
The lady who works on site very friendly and professional in service
Local pickup location and people were awesome. The corporate reservation system is a mess. The corporate representatives were friendly but provided inaccurate information.
Quick and helpful.
Manual check in was a bit of a joke. I received a text stating that I could do a self check in (which was appreciated). However, the uhaul website was not allowing me to upload a photo. 3 phone calls later and a â€œnoteâ€ was added to my reservation stating this. I really don't know if my rental was checked in or not. There had better not be any additional charges.
Trailer had been reserved only arrived to find out there was no reservations. Trailer lights worked off and on.
I cannot stress enough the value of the SafeTow Insurance.l, especially if the leasor is hauling a long distance. I hit a deer ?? on my way between hauls that smashed the front of the trailer. I was able to drop the trailer off and walk away without spending a dime more than the SafeTow premium.
Had what I needed and was in good shapes
The lady was great. She listened to our issues we had with the appliance dolly and the trailer we rented at another location. Would use this location again.
Had some trouble getting the dolly I requested but they took care of it as soon as they were aware.
A box spring mattress was left in the trailer before pick-up, ensure trailer is clean before next customer arrival.
Had to wait around for them to take care of truck stop business first.
Was supposed to pick up in Mason City was required to pick up truck an hour away, truck was not full of gas, and had added delay by waiting on them to have blankets for move when I had booked this multiple weeks in advance
I arrived at the schedule pick up time at 8:00-8:30am and they told me no one was here to help me because they were sick. I was asked to wait 3 hours. I told them that was unacceptable. The person who was sick did come in, but I had to wait an hour.
The process for doing the paperwork on the computer needs to be quicker. Everything went great otherwise.
I had never used the mobile check in process to return equipment after hrs and no one explained it to me, had a phamplet or anything on it. I drove back and forth to my house twice and had to look up online, NOT on the uhaul website since your worthless website does not have step by step instructions on how to do that till you are actually actively checking in the equipment. Please check with people and show and explain to them what will be needed in order to check something in after hours. Also, you have 2 options on your website to check a rental status. One - create an account. Two - use your email and rental number. The second does not work. If this is a ploy to force people to create an account and get spam emails, then congratulations. If not, please get this resolved. Either way, it took me almost an hour to just rent a tow dolly.
We had to get our tire fixed in Ames, IA, when we returned, since the front-right wheel had a large bolt/nail stuck in it. This added on three hours of time to our move-in day, which set our move back three hours by the time we were able to load everything up from Ames, IA, and drive down to Minnetonka, MN. The store in Ames couldn't do anything for the tire, so we had to call and go online to get the U-Haul help to finally come and fix the tire. It was super frustrating and added even more stress to an already stressful moving experience. Fortunately, the help team was helpful when we called the customer service and they did a good job of making sure that the tire was fixed by calling and texting to give us updates. I only wish we wouldn't have had to deal with this. Nothing about getting the U-Haul was easy. Overall, we had a 7-hour round trip from Ames to Algona (to get the truck) to Hampton (to get the tow dolly) and back to Ames, just to get all of the equipment we needed (since Ames, Ankeny and Des Moines did not have equipment available, nor did anywhere nearby Ames). Then, we had the issue with the nail/bolt in the tire on Saturday morning (move-in day). I'm lucky my dad saw it before we left! I'm not sure when this occurred, but I hope that the store would do inspections to check for these sorts of things before issuing trucks and equipment to customers. Everything about this experience was frustrating, even if staff and people were friendly along the way.
When someone deserves a truck online make sure they receive what they are supposed to. I ordered a 26 foot truck and was told the day before the move it is unavailable, then I reserve a 20 foot truck and never received it!!! Ended up have to use a 5x8 trailer to move a 4 bedroom house.
Things went well.
Great Service. Thank you....