The truck was very dirty, including both the cab and the cargo box. The cargo area was full of old furniture pads and dirt. Additionally, water had somehow leaked into the truck, and several boxes I had stored in the "Mom's Attic" area were soaked. The location also did not have the equipment I had reserved, which made the move more difficult. I was told to check other U-Haul locations for the missing equipment, but that I would still be charged for the additional mileage.
JONATHAN V
Wow Que Bakery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Allentown, PA 18102
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Customer Reviews
- 2.0 Average Customer Rating
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The people were extremely helpful but the truck was old and dirty
Paul JThe original drop of location was 809 Auto Sales but was unable to take the 26' truck I rented even though your company scheduled the return to this location. I would have gladly taken it back to the pick up location! So I'm driving a huge truck that I'm not completely comfortable behind through the streets of Allentown Pa and had to move it to a different location that was some shit hole desk inside a pizza place/laundromat/whatever else. The people at 809 Auto Sales (the original location were very nice). The lady at the counter was nice but the experience returning this truck was AWEFUL! It's raining this morning, I'm soaked and super annoyed.
ANDREW MDifficult dropping off a bigger truck in this location.
JOSEPH PThe representative barely spoke English. She was kind, but the language barrier made the interaction much more challenging. The truck had someone else’s trash all over it. My reservation was updated multiple times with changed locations. It was incredibly inconvenient.
BENJAMIN C