Couldn’t find the location. It wasn’t in plain site and had to walk around a bit. The garage was located further back. Never rented a u-haul before but it’s sure my last.
Amanda N
House Of Muhammad LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Allentown, PA 18103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fast service. Very polite. Flexible with return time.
ERIKA LNot initially identifiable as a UHaul site, but excellent and immediate service
NICHOLE DHelpful and courteous and great customer service
Leyrinette CThis was the sketchiest uhaul experience of my life. I dropped my vehicle off 3/14 about 3pm. It took several phone calls, a threat to sue and involve police, before the process was completed. I texted and called the 3rd party person several times on Friday, no response. I called customer service line Sunday. Was assured it would be handled. It wasnt. I received a text Tuesday morning, stating my vehicle was overdue and I was outisde the contract. When I called, the lady ignored my request for a supervisor and sounded like she just set the phone down. I was heated, but not beligerent. So I yet again contacted customer service. I would never recommend this terrible experience to anyone. The location when I arrived Friday afternoon was confusing. Just a sign on the gate stating Uhaul with no directions where to go. I went inside the casino area, was advised to go next door which was a mechanic shop who told me to park the vehicle and leave the keys because the 3rd party vendor wasn't there. The 3rd party vendor would not respond to phone calls or texts. Either the 3rd party needs to step up their game, or uhaul should consider ending the contract before they get sued.
Linda R