Was charged over $700 for not taking it back to Dallas after I selected 1 way I feel very very mislead and scammed I truly will never ever use Uhaul again after how I was treated at the Baytown location after the lady on the phone was so nice that helped me book it. I was treated like an idiot at the baytown store by the lady for even bringing it in because it doesnt belong to them. so I tried to explain to her what happened and she told me she really didn't care its not her problem I can call corporate all I want because they never do nothing anyways. Such a poor experience from a reputable company we have used forever. You guys should really tell her that is not how you treat customers. I hope to talk to somebody higher up regarding this.
Tre K
Happy Hills Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvarado, TX 76009
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Customer Reviews
- 4.0 Average Customer Rating
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Location a little confusing because Happy Hills fed is not where you pick up the truck. The pick up location is across the street and down to the corner of 917 and Renfro. I go to happy hills feed store a lot and it was still confusing for me. Especially since happy hills feed is closed and you can’t even get into there parking lot
Rachel SGreat place to rent from!
Roger MNothing... the guy who helped was the friendliest guy ive ever dealt with when using uhaul. Its like he DIDNT hate his life like other customer reps do.
Agustin LBetter signage as to were to drop off equipment. Equipment drop off is located in a lot 1/2 block from the store
FRANK S